About Sonia
French
Native or bilingual
Experience
- Le grain d’folieSaleswomanENTERTAINMENT AND LEISURENovember 2021 - March 2023 (1 year and 4 months)Artigues-près-Bordeaux, FranceSaleswoman at a cabaret, responsible for prospecting, selling services, and developing customer relationships.Managing reservations, incoming calls, and follow-up requests to ensure a smooth and professional experience.
- EurexoExpertise ManagerBANKING AND INSURANCEOctober 2012 - October 2021 (9 years)Bordeaux, FranceComplete management of expertise files on behalf of insurance experts.- Coordination of expertise missions: planning, organization, and follow-up of interventions.- Processing of claims files (frequency and recurrence).- Writing, formatting, and sending expertise reports.- Management of fee notes and preparation of billing elements.- Follow-up of reminders, complaints, and exchanges with policyholders, experts, and companies.- Interface between different stakeholders (experts, clients, insurance companies).- Prioritization of urgent matters and autonomous management of a large volume of files.
- A2S33Office ClerkSOCIAL NETWORKSFebruary 2010 - February 2012 (2 years)Lormont, FranceOffice clerk within an association: reception of users, handling of telephone calls, and occasional administrative support as needed by the team.
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