Freelancer profile translated to English.

Description

Passionate professional in the world of events and hospitality, I have solid experience in the design, coordination, and marketing of high-end events.

With a 360° vision, I combine creativity, operational rigor, and customer service skills to imagine tailor-made experiences for both companies and individuals.

I master the entire event chain, from the strategic brief to on-site execution, including budget management, supplier management, partnership development, and communication.

My background has also allowed me to work with hoteliers and reception venues to structure and enhance their MICE offerings, develop their visibility, and optimize their commercial performance.

My key strengths:

Strategic vision & attention to detail

Network of quality suppliers

Mastery of complex project management

Smooth relationships with clients, teams, and partners

Cross-expertise in events, hospitality, and catering

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Bordeaux (up to 50km)

Guest 360 . Santa Apolonia ****
Operations Director
TRAVEL AND TOURISM
February 2025 - June 2025 (4 months)
Reunion
6-month mission for the operational takeover by a new owner.
Managed the operational takeover of a 4* hotel residence (100 keys) in coordination with stakeholders (Owners, suppliers, local authorities). Implemented a new operational strategy to ensure continuity and quality of service. Recruited teams. Negotiated new service contracts. Implemented a new hotel management software (PMS) to optimize daily operations. Supervised administrative and regulatory management in a complex transition context. Coordinated legal and financial procedures with institutional actors. Developed and implemented a pricing strategy (pricing, market positioning, occupancy rate optimization).
PRADA Avenue Montaigne.
Sales and Cashier Management
FASHION AND COSMETICS
December 2003 - November 2005 (1 year and 11 months)
Paris, France
Provide an exceptional customer experience, in line with the standards of the House of Prada.
Welcome, advise, and assist a discerning clientele, both French and international.
Ensure the presentation of collections (merchandising, restocking, product display).
Develop customer loyalty through a personalized approach.
💳 Cashier Management

Manage payments accurately (cash, credit card, transfers, tax-free…).
groupe hôtelier.
Event Director and MICE Commercial Development
TRAVEL AND TOURISM
January 2021 - February 2025 (4 years and 1 month)
Main missions for 3 establishments. 1 five-star hotel and 2 three-star hotels.

Design, planning, and coordination of professional and private events (seminars, product launches, weddings, exclusive parties, etc.), for up to 300 people.
Complete project management: budget development, supplier selection and negotiation, logistical coordination, and team supervision.
Development and implementation of tailor-made MICE offers for companies and partner hotels.
Creation of commercial materials (brochures, sales pitches, partner files) and venue referencing strategy.
Management of internal and external teams (suppliers, hostesses, technicians…).
Implementation of communication plans before, during, and after the event to maximize visibility and impact.
Monitoring customer satisfaction, loyalty, and development of VIP client portfolio.