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About Sonia

Organized, reliable, and responsive professional, I support companies and freelancers in their administrative tasks and remote customer relations.
With several years of experience in file management, back-office, customer support, and coordination, I ensure precise work, rigorous follow-up, and fluid communication.
My goal: to simplify your daily management and save you time, autonomously.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • DGFIP
    Manager of Employment/Retirement Cumulation Service
    June 2025 - October 2025 (4 months)
    . Administrative management of employment/retirement cumulation files
    . Customer information tracking and updating
    . Processing of official documents and coordination with various departments
    Gestion administrative des dossiers et cacul limite de cumul Suivi et mise à jour des informations clients Traitement de documents officiels et coordination avec différents services Traitement des demandes clients et internes Rigueur et organisation
  • GRDF
    Back office technician
    February 2024 - March 2025 (1 year and 1 month)
    . Tracking and processing of internal and customer requests
    . Data management and control
    . Coordination with technical teams for intervention processing
    Back-office et gestion de données Suivi et traitement des demandes clients Organisation administrative et planification interventions Contrôle qualité et précision des informations Communication interne et coordination d’équipe
  • Différents bailleurs et agences immobilières
    Rental management assistant
    February 2017 - May 2023 (6 years and 3 months)
    . Management of tenant files and administrative follow-up
    . Drafting of leases, letters, payment management and reminders
    . Organization and monitoring of interventions in properties
    Gestion administrative, commerciale et secrétariat Suivi des clients et relances Organisation et planification des interventions Rédaction de courriers et documents officiels Gestion de dossiers locataires et archives

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Education

  • D.E.U.G L.E.A
    Faculty of Humanities

Skill set

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