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Solenne M.SM

Solenne M.

Outsourced operational support for overwhelmed VSEs

€250/day
Caen, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Solenne

Independent entrepreneur for several months, I created my business to support professionals in the administrative, organizational, and operational management of their activities.

I currently work with a judicial expert where I provide administrative and coordination support: managing meeting minutes, file tracking, appointment and agenda organization, assistance with expert assessments, and pre-accounting.

This experience demands rigor, confidentiality, prioritization, and autonomy, qualities I now offer to entrepreneurs, freelancers, and VSEs looking to delegate effectively without the costs of hiring an employee.

Flexible and versatile, I can work remotely or on-site according to your needs, for one-off missions or regular support.

My goal: to save you time, streamline your organization, and become a true asset in your professional daily life.

Looking forward to working with you soon!

Solenne
  • French

    Native or bilingual

  • Spanish

    Fluent

  • English

    Fluent

Can work on-site
Caen (up to 50km)

Experience

  • Marenne Solutions
    Independent Assistant in Judicial Expertise (2 days per week)
    CIVIL ENGINEERING
    September 2025 - Today (9 months)
    Bayeux, France
    Main Responsibility

    Administrative Management of Files
    • Opening and structuring of expert files.
    • Verification of documents submitted by parties.
    • Filing, archiving, and document organization (physical or digital).
    • Monitoring procedural deadlines and necessary follow-ups.

    Preparation of Expert Assessments
    • Organizing invitations to expert meetings.
    • Coordination with lawyers, insurers, parties, and other stakeholders.
    • Preparing documents for expert meetings (documents, summaries, timelines).
    • Managing calendars and scheduling meetings.

    Assistance during Expert Assessments
    • Taking detailed notes during meetings.
    • Drafting or preparing reports and summary notes.
    • Organizing and updating file documents after each meeting.

    Drafting and Technical Support
    • Formatting expert reports.
    • Proofreading, correcting, and structuring documents.
    • Managing procedural correspondence (letters, emails, communications between parties).
    • Preparing draft opinions or responses to observations.

    Mission Monitoring
    • Tracking the progress of expert assessments.
    • Managing exchanges between the expert and the parties.
    • Updating file tracking spreadsheets.
    • Ensuring compliance with the judicial calendar.

    USE OF OPALEXE

    Final file for CRAA for the year 2025.
  • Pierson Propreté
    Executive Assistant
    PUBLIC SECTOR
    May 2025 - July 2025 (2 months)
    Caen, France
    Versatile Executive Assistant

    Complete and operational management including:

    **• Human Resources**: monitoring and supervising the maintenance team, managing schedules, working hours, and work organization.

    • **Commercial & Administrative Management**: client tracking, quote and invoice preparation, registration and monitoring of declarations on the URSSAF website.

    **• Current Accounting**: invoicing, supplier monitoring, and payment.


    A transversal role covering team coordination, HR management, commercial and administrative follow-up, ensuring the overall smooth operation of the structure.
    Administrative Management Commercial Management HR Management Customer Satisfaction Proficiency in Digital Tools
  • Lentilles
    Export Customer Service Representative
    PHARMACEUTICALS INDUSTRY
    May 2019 - December 2024 (5 years and 7 months)
    Caen, France
    • **Management of international client portfolios**: client tracking and retention across different geographical areas.
    Export Sales Administration:order entry and tracking, quote preparation, management of export documents (invoices, certificates of origin, documentary credits, incoterms).
    Logistics Coordination:international transport organization, shipment tracking, relations with freight forwarders and customs.
    Commercial Support:responding to client inquiries, handling complaints, promoting new products/services.
    Multilingual Management:communication in foreign languages (English, possibly others).

    A role combining customer relations, administrative management, and international logistics, ensuring the smooth flow of commercial exchanges and the satisfaction of foreign partners.
    Administrative Management Customer Service Sales

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Education

  • BTS INTERNATIONAL TRADE
    CCI DE LA MAYENNE
    2006
  • MANAGING A BUSINESS CREATION PROJECT
    CREACTIFS
    2024
    Formation “Conduire un projet de création d’entreprise” Programme centré sur les compétences clés nécessaires pour passer de l’idée au lancement concret d’une activité : • Élaboration du business plan : analyser le marché, définir l’offre, construire la stratégie commerciale et financière. • Préparation du pitch : savoir présenter efficacement le projet à des partenaires, investisseurs ou clients. • Gestion et pilotage de l’entreprise : bases de la gestion administrative, financière et opérationnelle pour sécuriser le lancement et la pérennité de l’activité. Objectif : acquérir les outils et la confiance nécessaires pour transformer un projet en entreprise viable et structurée.

Skill set

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