Freelancer profile translated to English.

Description

Having always had a sensitivity for the user experience of websites/applications and more recently for their design, I decided to specialize in product design by recently completing a UX/UI Design training. It complements my degree in entrepreneurship as well as my past experiences - particularly as Product Ops Manager - to now open myself to the profession of Product Designer.

I also remain open to graphic design missions such as creating flyers, posters, press articles, communication/marketing materials (internal and external).

I often like to draw inspiration from my highly textured and colorful photographs as well as certain colors I find in nature or my culinary experiments...

Access to my portfolio (Figma Prototype optimized for a 13" Macbook full screen):

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
German
Fluent

Workplace preferences

Remote only

Primarily works remotely

Otter
Product Operations Manager
January 2023 - December 2023 (1 year)
Berlin, Germany
Mission: increase product sales and adoption (EMEA & APAC)
• Product Management: collaboration with central product teams to launch new products and features and collect feedback to improve them
• Trainings: demonstration of new features to Sales and Onboarding teams and monthly newsletters
• Operations: implementation of automations to improve onboarding processes and ensure better product adoption
• Management: management of a team of 3 people
Otter
Customer Success Manager
March 2021 - December 2022 (1 year and 10 months)
Paris, France
Mission: manage a portfolio of key accounts (France and Germany)
• Consulting & Sales: analysis of customer data to identify opportunities for revenue growth and generate upsell
• Operations: improvement of onboarding processes
Jungle Bowl
Restaurant Manager
September 2019 - October 2020 (1 year and 1 month)
Levallois-Perret, France
Mission: increase turnover through customer acquisition and retention
• Improvement of offer quality with the introduction of homemade products
• Management of 6 students: training and operational monitoring
• Stock management and order placement
• 80% increase in turnover between September and March