Freelancer profile translated to English.
Back to original languageAbout Solène
With three successful experiences as a saleswoman, where I developed strong skills in prospecting, negotiation, and customer loyalty. My professional background has allowed me to acquire in-depth expertise in customer relationship management, as well as in identifying and exploiting new business opportunities.
As an entrepreneur, I manage all aspects of my business, including prospecting, customer management, accounting, and the creation of an e-commerce platform. This experience gives me a deep understanding of the challenges faced by women entrepreneurs and small businesses.
Key Skills:
- Sales prospecting
- Customer relationship management
- Negotiation and closing
- Customer service
- Accounting management
- E-commerce platform creation and management
Feel free to contact me to discuss how I can contribute to your project or business!
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Les Ateliers NomadesCo-founderENTERTAINMENT AND LEISUREJune 2023 - Today (3 years)7th Arr., Lyon, France- Sales prospecting: Using various channels such as phone, email, field meetings, and LinkedIn to identify new business opportunities.- Customer follow-up: Ensuring attentive follow-up of existing customers to guarantee their satisfaction and loyalty.- Customer service: Providing quality customer service by responding to requests, resolving issues, and ensuring customer satisfaction.- Accounting management: Ensuring efficient financial management by overseeing the company's accounting aspects.- E-commerce platform creation and management: Designing and administering an online platform for selling the company's products or services.- Event organization and management: Planning and managing relevant events to promote the company's activities and strengthen customer relationships.
- Groupe PartenaireB2B SaleswomanPRESS AND MEDIAAugust 2021 - September 2022 (1 year and 1 month)Marketing of offers from the Media Figaro group, Marmiton, 6playMarketing of a programmatic and influencer marketing offerIntensive prospecting of advertisers and reactivation of inactive accountsIdentification of communication needs and challengesCompetitive intelligenceCampaign monitoring and development of campaign reports
- PanneauPocketBusiness DeveloperTELECOMMUNICATIONSMarch 2021 - July 2021 (4 months)7th Arr., Lyon, FranceDevelopment of the client portfolio: prospecting, generating needs, negotiating, closingCompetitive intelligenceDevelopment of new partnershipsRepresenting the company at rural mayors' and local authorities' trade showsClient follow-up and management
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Education
- Master 2 - Sales and Commercial Management, Commerceiaelyon School of Management2022Master 2 - Vente et Management Commercial, Commerce
- Master of Commerceiaelyon School of Management2021Master Marketing Vente, Commerce