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Solène MukelengeSM

Solène Mukelenge

Community Manager / Web Writer

€300/day
Strasbourg, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Solène

Hello and welcome to my Malt profile!

I am Solène Mukelenge, a communication professional with over six years of experience as a Community Manager at SNCF. Passionate about travel, I have transformed this passion into a key skill for creating and managing dynamic and engaged online communities.

🌟 My Key Skills:

Community Management: Creation, animation, and retention of communities on social networks.

Content Creation: Web writing is my strong suit.


Analysis and Reporting: Performance monitoring, metrics analysis, and data-driven strategic adjustments.

Crisis Management: Effective and strategic responses to social media crisis situations.


✈️ What I Offer:

Social Media Management: Daily management of your social accounts, creation of engaging content, and interaction with your audience.

Marketing Campaigns: Design and management of social media advertising campaigns to maximize your visibility and conversions.


🌍 Why Work With Me?

My experience at SNCF has allowed me to develop unique expertise in managing large communities and complex projects. My love for travel enriches my creativity and open-mindedness, enabling me to bring innovative ideas and personalized solutions to each project.

📩 Contact Me!

I am available to discuss your needs and how I can help you achieve your goals. Do not hesitate to contact me to schedule a consultation.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Strasbourg (up to 50km)

Experience

  • SNCF Mobilités
    Community Manager
    SOCIAL NETWORKS
    September 2018 - Today (7 years and 9 months)
    Strasbourg, France
    - Real-time customer relations - Train traffic information
    - Customer Service
    - Community Management
    - Editorial Planning
    - Monthly Reporting / Statistics
    - Consulting
    - Graphic Design
    - Writing
    Social Media Web Writing Graphic Design Microsoft Excel
  • Nilufar
    Web Writer/Referencer - Web Designer
    E-COMMERCE
    April 2018 - September 2018 (5 months)
    Geispolsheim, France
    - E-commerce site creation
    - Product descriptions
    - Web writing
    - Newsletters
    - B2B Customer Relations
  • BB COMMUNICATION
    Communication Assistant
    PRESS AND MEDIA
    January 2018 - April 2018 (3 months)
    Dingsheim, France
    - Layout
    - Website creation
    - Website writing
    - Report writing
    - Quotes
    - Proofreading

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Education

  • Master's degree
    University of Lorraine
    2018
    Chef de projet numérique

Skill set

Categories