Freelancer profile translated to English.

Description

My name is Solène Le Goff, I am 23 years old. Dynamic and autonomous, I was an assistant manager at Club Méditerranée and a customer advisor at Swarovski. Expert in organization, merchandising, and customer relationship management.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

SWAROVSKI
Assistant Manager
November 2024 - July 2025 (8 months)
Mulhouse, France
• Assist the manager in the daily organization of activities and team coordination.
• Participate in project planning and monitoring in support of the manager.
• Ensure administrative management such as preparing meetings, writing minutes, and tracking files.
IZAC
Customer Advisor
May 2024 - October 2024 (5 months)
Mulhouse, France
Welcome and identify customer needs to offer personalized solutions.
• Develop and maintain a lasting relationship of trust with customers.
Merchandising implementation
• Perform alterations on costumes and textile adjustments to meet customer requests.
• Manage customer complaints effectively to maintain a positive image.
CLUB MÉDITERRANÉEN
Assistant Manager
December 2023 - April 2024 (4 months)
La Guadeloupe, QC, Canada
• Assist the manager in the daily organization of activities and team coordination.
• Participate in project planning and monitoring in support of the manager.
• Ensure administrative management such as preparing meetings, writing minutes, and tracking files.