Freelancer profile translated to English.

Description

From the hotel industry, I have a perfect understanding of the requirements related to customer satisfaction, handling difficult situations, and the importance of online reviews.

I offer:

• Professional and personalized response to reviews (Google, Booking, Expedia…)

• Management of customer emails

• Remote customer support

• Follow-up of requests and complaints

• Hotel administrative assistance

• Simple schedule management

• Updating customer databases

Why work with me?

✔️ Field knowledge of the hotel industry

✔️ Service-oriented and diplomatic

✔️ Clear and professional communication

✔️ Availability in the evening and on weekends

✔️ Serious and confidential work

Objective: to save you time while improving your e-reputation.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

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