About Sofiane
French
Native or bilingual
English
Conversational
Experience
- ChapsvisionHelpDesk TechnicianTECHApril 2025 - Today (1 year and 2 months)Suresnes, FranceDetermine technical solutions and recommendations and communicate them to VIPs.Analyze technical problems.Advanced techniques Mastery of OS, applications, and hardware.Creation of procedures.Software administrationMobile fleet managementIntervention on different sites.
- EDENRED eQVIP Proximity TechnicianJanuary 2024 - Today (2 years and 5 months)Determine technical solutions and recommendations and communicate them to VIPs. Analyze technical problems. Advanced techniques Mastery of OS, applications, and hardware. Train VIPs on a product or equipment. Installation, integration, and updating of new equipment. Group project Masterization via Intune Maintenance of meeting rooms (MTR, Yealink deskvision).
- APHPVIP Proximity TechnicianJanuary 2021 - January 2024 (3 years)Determine technical solutions and recommendations and communicate them to VIPs. Analyze technical problems. Advanced techniques Mastery of OS, applications, and hardware. Train VIPs on a product or equipment. Installation, integration, and updating of new equipment.
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Education
- Bac STI2D SIN OptionLycée Léonard de Vince 750152018Bac STI2D Option SIN
- BTS SIO SISR OptionIFCV2020BTS SIO Option SISR
Skill set
Categories
- Other