Freelancer profile translated to English.

Description

My name is Sofiane, I live in Issy-Les-Moulineaux. I currently have 7 years of experience. I have a lot of resources, my logic is limitless. I have experience as support and VIP support. I have a good sense of organization.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Issy-les-Moulineaux (up to 15km)

Chapsvision
HelpDesk Technician
TECH
April 2025 - Today (1 year and 2 months)
Suresnes, France
Determine technical solutions and recommendations and communicate them to VIPs.
Analyze technical problems.
Advanced techniques Mastery of OS, applications, and hardware.
Creation of procedures.
Software administration
Mobile fleet management
Intervention on different sites.
EDENRED eQ
VIP Proximity Technician
January 2024 - Today (2 years and 5 months)
Determine technical solutions and recommendations and communicate them to VIPs. Analyze technical problems. Advanced techniques Mastery of OS, applications, and hardware. Train VIPs on a product or equipment. Installation, integration, and updating of new equipment. Group project Masterization via Intune Maintenance of meeting rooms (MTR, Yealink deskvision).
APHP
VIP Proximity Technician
January 2021 - January 2024 (3 years)
Determine technical solutions and recommendations and communicate them to VIPs. Analyze technical problems. Advanced techniques Mastery of OS, applications, and hardware. Train VIPs on a product or equipment. Installation, integration, and updating of new equipment.