About Sofiane
French
Native or bilingual
Experience
- NGPAssistant IT ManagerTECHAugust 2020 - Today (5 years and 10 months)Gennevilliers, FranceIT support and deployment including Microsoft 365 and Office 365 administration, managing requests via the Freshdesk e-ticketing tool, and user support on-site or remotely. Handling incident resolution and producing follow-up reports.
- NCServicesAssistant IT ManagerTECHAugust 2020 - Today (5 years and 10 months)Gennevilliers, FranceNon-regulated multi-service services including minor DIY, furniture assembly, general cleaning and garden maintenance (excluding pruning and work requiring qualification or diploma), local IT interventions such as installation, deployment, hardware maintenance and IT support, as well as local delivery of parcels, meals, and groceries by bicycle for individuals and professionals, without passenger transport.
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Education
- Master in IT Risk ManagementIriaf de Niort2014management des risques liés à la sécurité informatique