Sofiane Chibane

Telemarketer specializing in the sale of photovoltaic solutions, with experience in managing the complete commercial process, from technical qualification to closing the sale.

Competent in:

- Analyzing technical elements (roof surface area, consumption, project feasibility)

- Client calls to define needs and build quotes together

- Creating personalized quotes based on technical and financial constraints

- Presenting and arguing benefits: energy savings, profitability, available aid

- Commercial negotiation up to contract signing

- Proactive follow-up of prospects through phone calls and emails to ensure conversion and customer satisfaction

Accustomed to simplifying technical and financial aspects to guide clients in their decision-making, while achieving commercial objectives.

Experienced telemarketer in the energy sector ("charging stations"), specializing in managing the complete sales cycle, from technical needs assessment to closing the sale.

Accustomed to assisting clients at every stage:

- Analyzing technical elements and identifying precise needs

- Client calls for joint quote development

- Creating personalized quotes and detailed presentation of solutions

- Commercial negotiation to reach a win-win agreement

Rigorous follow-up of prospects and clients with email and phone follow-ups to finalize sales

With excellent interpersonal skills, keen listening, and persuasion abilities, I know how to build trust and close sales while ensuring customer satisfaction.

Experienced tele-advisor in the energy sector (electricity and gas), specializing in managing the complete sales cycle via inbound calls, from needs analysis to closing the sale.

Accustomed to assisting clients at every stage:

- Analyzing technical elements and precise needs identification

- Phone conversations to define suitable solutions and build quotes

- Creation and presentation of personalized quotes with detailed explanation of offers

- Commercial negotiation to reach a win-win agreement

- Rigorous follow-up of prospects and clients, with email and phone follow-ups to finalize sales

With excellent interpersonal skills, strong listening, and persuasion abilities, I know how to establish a climate of trust, meet specific client needs, and effectively close sales while ensuring their satisfaction.