Freelancer profile translated to English.
Back to original languageAbout Sofia
I am a virtual and administrative assistant with extensive experience in organization, management, and customer service. I specialize in supporting companies, freelancers, and entrepreneurs with all the tasks that consume their time, so they can focus on what's important.
Spanish
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Autónoma /freelanceAdministrative and Virtual Assistant.January 2021 - Today (5 years and 5 months)Espartinas, SpainDaily management of emails and communication with clients.Organization of schedules, appointments, and reminders.Coordination of administrative tasks and follow-up on pending items.Writing and editing of texts, documents, and messages.Management of files, archives, and data.Customer service and basic resolution of requests.Improved organization, faster and more efficient communication, reduction of pending tasks, and continuous support for smooth administrative management.
- AutónomaVirtual and Administrative AssistantJanuary 2021 - Today (5 years and 5 months)Professional email management.Organization of schedules, appointments, and reminders.Customer service and doubt resolution.Coordination of administrative tasks and daily follow-up.Writing and correction of texts and documents.File management, organization, and classification of information.Continuous virtual support for various client needs.Improvement in daily organization, more efficient communication, and reduction of pending tasks for the client.
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Education
- Administración y gestiónInstituto de educación secundaria1982Formación básica en administración, organización, gestión documental, atención al cliente, comunicación escrita y tareas administrativas generales.