Freelancer profile translated to English.

Description

Senior Salesforce Consultant with over 7 years of experience in implementing and deploying CRM solutions in international and highly regulated environments. Specializing in Sales Cloud, Service Cloud, and Field Service Cloud solutions, I support organizations from solution design to operational implementation, focusing on user adoption and commercial performance.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

Deloitte
Senior CRM Salesforce Consultant
CONSULTING AND AUDITS
April 2025 - Today (1 year and 2 months)
Courbevoie, France
Complex and large-scale implementation projects on Salesforce Sales, Service, Field Services, Life Sciences Cloud
Salesforce Field Service Salesforce Sales Cloud Salesforce Life Sciences Salesforce Service Cloud Project management
KPMG SA - France
Senior CRM Salesforce Consultant
CONSULTING AND AUDITS
November 2022 - March 2025 (2 years and 4 months)
Paris, France
Writing commercial proposals
Participation in final presentations
Understanding client needs, analyzing gaps between the existing and the target, and formulating recommendations
Translating ideas into concrete CRM solutions
Interviews and workshops with stakeholders
Internally: onboarding junior consultants
Multidisciplinary teamwork
Proven oral and written communication skills
EI TECHNOLOGIES - Cognizant
Cognizant
CONSULTING AND AUDITS
September 2017 - October 2022 (5 years and 1 month)
Paris, France
Implementation of Sales Cloud, Service Cloud, and Salesforce Field Service modules using Agile and Waterfall methodologies
General and advanced configurations (up to flows)
Writing project documentation: functional specifications, acceptance test plans, workshop materials, meeting minutes, backlog, user guides...
Facilitating scoping and design workshops
Customized client demos
Training for ambassadors and end-users