About Sofia
Spanish
Native or bilingual
English
Fluent
Catalan
Native or bilingual
Experience
- Vila Universitària UABAdministrative TechnicianApril 2024 - Today (2 years and 4 months)Barcelona, SpainMonthly invoicing for rentals and clients. Portfolio control. Incident management. Balance and refund management.
- Campus UABReceptionistJune 2022 - April 2024 (1 year and 10 months)Customer service. Incident resolution. Booking management. Check-in & check-out management. Cash control. Telephone and email support. Payment and accounting management.
- FreelanceVirtual Office AssistantApril 2019 - June 2022 (3 years and 2 months)Barcelona, SpainCustomer service via WhatsApp and email. Incident resolution. Online store and e-commerce monitoring. Company accounting management. Invoicing and collection management. Document management and organization. Agenda and calendar management. Content creation. Ad management. Event organization.
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Education
- Degree in Business Administration and ManagementUniversitat Oberta de Catalunya2024Grado en Administración y Dirección de Empresas
- Higher National Diploma in Administration and Finance, Business Administration and Management, GeneralETP Xavier2015CFGS Administración y Finanzas, Administración y gestión de empresas, general