Sofia Boukour, French web writer

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Languages

English
Native or bilingual
French
Fluent
Arabic
Fluent

Workplace preferences

Can work on-site

Rabat (up to 50km)

Axa
Customer Advisor
AUTOMOBILE
January 2017 - January 2019 (2 years)
Rabat, Morocco
I managed customer support requests, helping them benefit from their car insurance in case of breakdown or accident. I organized the intervention of a breakdown service on site and also coordinated other services, such as booking taxis, trains or sometimes flights.
bouygues telecom
Technical Support
TELECOMMUNICATIONS
January 2015 - January 2017 (2 years)
Rabat, Morocco
Technical support for Bouygues Telecom, specializing in resolving network, internet box, and television issues.
webhelp
Customer Advisor
TELECOMMUNICATIONS
January 2014 - January 2015 (1 year)
Rabat, Morocco
Technical support for Bouygues Telecom, specializing in resolving network, internet box, and television issues.

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Bachelor's degree in French Literature
DEUG
2024
Licence en littérature française
and Humanities in French Literature
2022

Check out Sofia's education