Freelancer profile translated to English.

Description

I am Skander, Technical Account Manager, +10 years of experience managing a portfolio of strategic clients, +10M ARR, I am the technical trusted advisor to secure SaaS contract renewals with various vendors offering AWS, GCP, Azure Cloud Computing cost management and optimization technologies with strong expertise in Kubernetes and DevOps.

Industry field of expertise

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CAST AI
Senior Technical Account Manager
SOFTWARE PUBLISHING
December 2023 - Today (2 years and 6 months)
Miami, United States
Technical Leadership: As a technical account manager, I am the technical leader and trusted advisor for a strategic assigned customers. My customers reach out to me as the first point of escalation, and I am responsible for orchestrating resources to achieve my team’s shared goal of customer delight.

Technical Customer Onboarding: I lead the technical onboarding process for new customers, ensuring that all their k8s clusters are optimized. l am working closely with DevOps engineers and SREs.

Renewals: I own and drive the renewal process to closure in partnership with the account team. I believe that a successful renewal is a natural outcome of delivering continuous proactive value through regular check-ins.

FinOps Business Reviews: I am responsible for continuously showcasing the value of CAST AI through monthly and quarterly business reviews. I lead these discussions (remote and in-person) and highlight cost savings, automation, upcoming innovation and new products.
Kubernetes Cost Reduction FinOps DevOps Terraform Amazon Web Services Google Cloud Platform Microsoft Azure Cloud Computing GKE EKS Software as a Service (SaaS) Contract Negotiation Grafana Prometheus Salesforce
IBM
Technical Account Manager
SOFTWARE PUBLISHING
May 2022 - November 2023 (1 year and 7 months)
Londres, United Kingdom
Hold a TAM position in the Post Sales Turbonomic team to manage a portfolio of EU clients.
Provide expertise for a SaaS offering of automatic cost optimization on Public and Private Cloud.

Support clients and implement automation for rightsizing their production workloads on AWS EC2, GCE, Azure VMs.

Deploy use cases to optimize the performance of Cloud-native applications deployed on Kubernetes.
Pods Rightsizing
Pod Move
Node Selection
Cluster Hibernate
Cloud Computing AWS EC2 Kubernetes Google Cloud Platform Microsoft Azure PAAS Instana Observability
Software One
Cloud Sales Engineer
DIGITAL AND IT
November 2021 - April 2022 (6 months)
Paris, France