Sylvain Jaune

👋 Are you hitting the limits of your current organization? Technically? Humanly? Do you want a framework and a methodological approach?

🚩 Even if your situation seems complicated, even desperate, it is not inevitable.

With over 20 years of experience in web project management, I offer you a shortcut to align your IT services with your business objectives as quickly as possible.

💡 The solution: an approach based on several good practice frameworks

• ITIL (for which I am certified): which is based on the value provided by your IT services to your users

• Lean: which maximizes value by eliminating waste

• DevOps: which brings development teams closer to operations teams to improve code delivery productivity

• Agile: to have flexibility in the face of change and prioritize collaboration and communication within teams

1️⃣ We will start by auditing your services:

• List them and ensure they meet strategic objectives

• Define the expected service level (SLA) for each of them

• Prioritize services with the highest value

2️⃣ Then study the design processes:

• Project management / development and code management

• Test / QA

• Vendor management

3️⃣ Then study the operational processes:

• Delivery and deployments to production

• Production monitoring

• Incident management

4️⃣ We will finish with the areas for improvement

• Concrete and immediate actions to return to the expected service level

• Definition of a continuous improvement methodology to ensure that services will sustainably adapt to business needs

🤝 I will be available at any time, even after the mission, to answer all your questions.

🗓️ Take 45 minutes, let's discuss it freely via video call with no obligation: