About Siva
French
Native or bilingual
English
Fluent
Experience
- Groupe UPProduct Owner & Cross-functional Project CoordinatorE-COMMERCEMay 2023 - Today (3 years and 3 months)Gennevilliers, FranceImplementation of a new project for 2 payment card products and management of Cybersecurity/Data Migration run projects.- Mastery of Agile project/product management: organizing and leading workshops with business stakeholders, supporting the IT team in writing and tracking user stories, planning milestones on Azure DevOps.- Mastery of multi-project environment management: ensuring coordination/communication with various IT department services and business units.- Participation in the implementation of Agile methodology within teams.- Preparation of cost estimation elements.- Ensuring coordination between project stakeholders.- Planning and tracking schedules.- Participation in creating Proofs of Concept (POCs) to validate proposed solutions.- Managing project communication and governance (leading business/IT steering committees, IT technical committees, etc.).- Writing meeting support documents, minutes, monitoring dashboards, risk tracking.- Monitoring team budgets and resource allocation.- Managing project risks.- Participating in the definition and scoping of functional requirements.Expected results:- Reduction in customer service calls for order taking: online interface for ordering Gift Cards.- New interface for beneficiaries to optimize card spending.- Increase in the number of Gift Cards: +20k cards for 2025-2026.
- L'ExpressSenior Web and Mobile Product OwnerPRESS AND MEDIAJanuary 2022 - May 2023 (1 year and 4 months)Paris, FranceI reported to the Technical Department and was responsible for the web & app delivery of the roadmap.My daily tasks involved organizing the work of developers and collaborating closely with Product Managers to ensure delivery aligned with user needs.- Translate product vision and strategy for the technical team.- Facilitate stand-ups, retrospectives, and project steering committees.- Design, write, and validate User Stories.- Organize and prioritize backlogs, in line with the product strategy defined by Product Managers.- Regularly communicate with stakeholders to ensure alignment on objectives and priorities.- Challenge development teams in close collaboration with the Tech Manager.- Coordinate and participate in testing to ensure quality deliveries, identify and prioritize bugs.- Be proactive in the continuous improvement process.Results:- Increase in subscriptions thanks to the SignIn with Google project: +7%- Implementation of a new CMS: +5% traffic increase.- Increase in account creations after redesigning the registration funnel: +4%- Implementation of a subscription manager.- Scoping and UX redesign of the web & app Homepage.- Redesign of the user journey for the Subscription landing page.- Scoping and redesign of the MyAccount section. Implementation of a Newsletter manager.- Scoping and implementation of the ETX project (conversion of articles to audio).
- SNCF RESEAUProduct Owner/Product ManagerCONSULTING AND AUDITSSeptember 2019 - June 2021 (1 year and 9 months)Saint-Denis, FranceManagement of two internal applications CORTE & PORTCROS:• Planning of project phases• Gathering functional requirements• Tracking of evolving schedules• Manipulating the CORTE/PORTCROS applications database• Managing PORTCROS operations (tracking user tickets, application troubleshooting, crisis cell management)• Monitoring various developments and CORTE operations• Tracking CDS deliverables• Monitoring testing phases• Updating and validating User Stories• Monitoring testing phases and meetings to evaluate detected anomalies• Preparing Integration/Production deployments in collaboration with the subdivision's application architect• Facilitating various meetings (Steering Committees, Technical Committees, Lessons Learned, Crisis Cells)• Tracking project document migrations/archivingResults:- Scoping and redesign of the CORTE intranet to optimize work requests.- Implementation of tools to manage user run tickets.- Implementation of new features to improve the PORTCROS application.- Implementation of VMs for remote application management.
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Education
- PSPO IOrsy2019
- Master 2 E-commerce with Cybersecurity OptionUPEC2015
Certifications
- PSPO 1orsy2019