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Sitrakiniaina Tsilavina Iantsaliana HerilanjamalalaST

Sitrakiniaina Tsilavina Iantsaliana Herilanjamalala

Versatile Assistant in Communication & Management

€125/day
Tananarive, MG
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sitrakiniaina Tsilavina Iantsaliana

Versatile and dynamic, I have solid experience in communication, administrative management, and accounting. My goal is to put my skills at the service of an ambitious company to contribute to its development while continuing to enrich my expertise. Passionate about reading works related to the human sciences, I have a particular interest in supporting and understanding human dynamics. As an author, I also develop original and creative content, reinforcing my ability to communicate effectively and produce materials adapted to various audiences.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • ACTIVE ASSURANCES
    Insurance Underwriter
    BANKING AND INSURANCE
    November 2021 - June 2024 (2 years and 7 months)
    Antananarivo, Madagascar
    • Management and validation of contractual documents for provisional guarantees.
    • Issuance of insurance policies after verifying the conformity of the files.
    • Adjustment of quotes and rigorous monitoring of declarative inconsistencies.
    • Proactive follow-up with clients and brokers to finalize contracts.
    • Coordination with other companies to obtain missing information.
    • Interruption of provisional guarantees in case of non-compliance or tariff rejection.
    • Opening and monitoring of claims files for active policies.
    • Processing of termination requests in compliance with internal procedures.
    Claims management Insurance policy issuance Termination processing Training facilitation Risk management
  • Autrice Indépendante
    Independent Author
    PUBLISHING
    December 2024 - Today (1 year and 6 months)
    Tananarive, Madagascar
    • Creative writing: writing original novels
    . Proofreading, correction and layout
    . Publication and distribution in self-publishing
    Novel writing Content creation Excellent spelling Spelling correction Text correction
  • ACTIVE ASSURANCES
    Customer Account Manager
    BANKING AND INSURANCE
    February 2021 - November 2021 (9 months)
    Antananarivo, Madagascar
    • Management of customer emails and rapid resolution of requests.
    • Assistance for the regularization of contracts in case of unpaid bills.
    • Information and support for customers on claims and termination procedures.
    • Sending and tracking of contractual documents (green card, special conditions).
    Mail processing Customer recovery Customer relationship management Call reception Car insurance

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Education

  • Master 1
    University of Technology and Business ➤ Comptabilité avancée, audit, conseil financie
    2025
    Sciences de gestion – option Comptabilité, Conseil et Audit ➤ Comptabilité avancée, audit, conseil financier
  • Bacc+3
    CNTEMAD Antananarivo
    2018
    Licence (Bacc+3) en Communication ➤ Techniques de communication, expression orale et écrite

Skill set

Categories

  • Other