About Sitrakiniaina Tsilavina Iantsaliana
French
Native or bilingual
English
Conversational
Experience
- ACTIVE ASSURANCESInsurance UnderwriterBANKING AND INSURANCENovember 2021 - June 2024 (2 years and 7 months)Antananarivo, Madagascar• Management and validation of contractual documents for provisional guarantees.• Issuance of insurance policies after verifying the conformity of the files.• Adjustment of quotes and rigorous monitoring of declarative inconsistencies.• Proactive follow-up with clients and brokers to finalize contracts.• Coordination with other companies to obtain missing information.• Interruption of provisional guarantees in case of non-compliance or tariff rejection.• Opening and monitoring of claims files for active policies.• Processing of termination requests in compliance with internal procedures.
- Autrice IndépendanteIndependent AuthorPUBLISHINGDecember 2024 - Today (1 year and 6 months)Tananarive, Madagascar• Creative writing: writing original novels. Proofreading, correction and layout. Publication and distribution in self-publishing
- ACTIVE ASSURANCESCustomer Account ManagerBANKING AND INSURANCEFebruary 2021 - November 2021 (9 months)Antananarivo, Madagascar• Management of customer emails and rapid resolution of requests.• Assistance for the regularization of contracts in case of unpaid bills.• Information and support for customers on claims and termination procedures.• Sending and tracking of contractual documents (green card, special conditions).
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Education
- Master 1University of Technology and Business ➤ Comptabilité avancée, audit, conseil financie2025Sciences de gestion – option Comptabilité, Conseil et Audit ➤ Comptabilité avancée, audit, conseil financier
- Bacc+3CNTEMAD Antananarivo2018Licence (Bacc+3) en Communication ➤ Techniques de communication, expression orale et écrite
Skill set
Categories
- Other