Freelancer profile translated to English.
Back to original languageAbout Simone
Structure creates freedom: Your expert for back office & finance
Looking for more than just a typist? With over 10 years of experience – from managing a craft business's back office to supporting clients in insurance, telecom & healthcare – I'll have your back. I create the foundation for your success.
What you can expect from me
I don't just complete tasks – I take responsibility. I bring structure to complex processes so you can fully concentrate on your core business.
My competencies for your success:
Financial Administration: Precise quote & invoice creation, dunning, and professional pre-accounting for your tax advisor.
Specialized Clerical Work: Profound experience in insurance, telecom & healthcare, including application processing and document management.
Customer Service & Consulting: Expert order processing, complaint management, and technical support – your external image.
Office Organization: Efficient appointment scheduling, internal coordination, and accurate data maintenance.
Your Added Value
Industry Know-How: Quick familiarization with complex portals, technical systems, and regulatory requirements.
Security & Discretion: High sense of responsibility when handling sensitive data, contracts, and finances.
Maximum Relief: I work reliably in the background and maintain an overview even during peak periods.
Collaboration: I support you on a project or hourly basis. My daily rate is based on a working time of 5 hours – for results that count.
Ready for expert-level back office support?
Let's discuss your project with no obligation! I look forward to hearing from you!
German
Native or bilingual
Remote only
Primarily works remotely
Experience
- Handwerksbetrieb (Rollladen & Sonnenschutz)Clerk for Office ManagementCIVIL ENGINEERINGSeptember 2023 - September 2025 (2 years)Bockhorn, GermanyHolistic office management and operational control with sole responsibility:In this role, I independently managed the entire back office and served as the central point of contact between management, tradespeople, and customers.My focus included:Finance: Complete handling of invoicing, active dunning, cash management, and qualified pre-accounting for the tax advisor.Order & Logistics Management: Creation of quotes, strategic tour planning for assembly teams, and complete procurement and warehouse management.Personnel Management: Responsibility for recruiting (from advertisement to interview), payroll preparation, vacation planning, and staff management.Administration: Fleet management, coordination of external service providers, and complete documentation of analog processes to ensure operational continuity.Through my proactive approach, I relieved the management of all administrative burdens and sustainably increased the company's efficiency.
- Dienstleistungen und Technologien für das KundenerlebnisClerkCONSULTING AND AUDITSJanuary 2019 - September 2023 (4 years and 8 months)Bockhorn, GermanyIn this role, the responsibility lay in the highly precise preparation and review of credit commitments. In a strictly regulated banking environment, absolute conscientiousness, discretion, and adherence to complex guidelines (Compliance & GDPR) were paramount.My focus included:Credit Review & Analysis: Detailed examination of credit documents, balance sheets, and creditworthiness proofs for completeness and plausibility according to internal and legal requirements.Contract Management: Legally sound creation and processing of credit agreements, as well as complete documentation of credit decision processes.Financial Administration: Monitoring of disbursement conditions and ensuring error-free processing in payment transactions.Data Quality & Compliance: Continuous maintenance and cleanup of sensitive customer master data in strict compliance with banking secrecy and data protection standards.Interface Communication: Close collaboration with the risk department and sales for efficient case processing.Result: Ensuring audit-proof record-keeping and significant reduction of processing times through structured case preparation.
- Renommiertes deutsches Kreditinstitut / Spezialbank für FinanzierungenCredit ClerkBANKING AND INSURANCEJanuary 2016 - January 2018 (2 years)Weißenfels, GermanyIn this role, the responsibility lay in the review of complex financing documents. In a strictly regulated banking environment, absolute conscientiousness, discretion, and adherence to compliance guidelines and GDPR were paramount.My focus included:Credit Review & Analysis: Detailed examination of credit documents, balance sheets, land register excerpts, and income and employment proofs for completeness and plausibility.Contract Management: Legally sound creation and processing of credit agreements, as well as complete documentation of decision processes.Preliminary Review & Correspondence: Professional support of the contract system and efficient communication at the interface between customer, sales, and risk department.Financial Administration: Monitoring of disbursement conditions and ensuring error-free processing in payment transactions.Data Quality & Compliance: Continuous maintenance of sensitive customer master data in strict compliance with banking secrecy.Result:Ensuring audit-proof record-keeping and significant reduction of processing times through structured case preparation and precise document pre-screening.
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Education
- Clerk for Office ManagementBBI2016Fundierte Ausbildung zur Bürokauffrau mit Fokus auf betriebswirtschaftliche Abläufe: Umfassende Kenntnisse in der Büroorganisation, im Rechnungswesen sowie in der kaufmännischen Korrespondenz. Spezialisierung auf Auftragsbearbeitung, Materialwirtschaft, Lohnberechnung und computergestützte Datenverarbeitung.