About Simone
I help customers go live faster—and stay successful long after launch. I lead onboarding and implementations for SaaS platforms, translating business needs into scalable workflows, clear training, and confident adoption. My edge: I bridge product, people, and process—so your rollout is structured, on time, and value-driven.
German
Native or bilingual
English
Native or bilingual
Spanish
Fluent
French
Conversational
Can work on-site
Xàtiva (up to 50km)
Experience
- Apcore DigitalConsultant / Project Lead (Digital Transformation & SaaS)BANKING AND INSURANCEOctober 2022 - Today (3 years and 8 months)Valencia, SpainDrive the strategic and operational delivery of customer and digital transformation projects, guiding organizations to improve efficiency, data visibility, and sustainable performance. Serve as a trusted partner to leadership, combining analytical insight with effective communication to support long-term adoption and transformation outcomes.
- International Community Valencia (ICV)Founder & Community DirectorJanuary 2018 - Today (8 years and 5 months)Valencia, SpainFounder of a multicultural community supporting international families and professionals in Valencia. Develop communication strategies, educational resources, and partnerships to support relocation, integration, and cross-cultural understanding.
- Webhelp (Apple & HP Accounts)Sales Specialist & Trainer EuropeJanuary 2018 - January 2022 (4 years)Valencia, SpainManaged B2B and B2C customer engagement for leading IT clients and delivered onboarding and upskill training for 50+ agents across Europe, ensuring quality, compliance, and customer satisfaction.
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Education
- MBADanube University Krems (Austria) & Boulder UniversityMBA
- Diploma in International Business StudiesUniversity of Applied SciencesDiploma in International Business Studies