Freelancer profile translated to English.

Description

I help companies turn their traffic into results through clear, engaging, and performance-oriented SEO content. Specializing in iGaming, crypto, and online betting, I create articles, guides, comparisons, and affiliate content based on over 1,200 FR/EN publications. Experienced in simplifying complex topics and optimizing organic visibility.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

InvestX·
Content Writer — SEO & Affiliation
PRIVATE EQUITY
February 2025 - Today (1 year and 5 months)
▸ 1200+ articles published on crypto, trading, and DeFi, market expertise, and full autonomy
▸ On-page SEO optimization, keyword strategy, internal linking, and sitemap management
▸ Daily regulatory monitoring and creation of practical guides for the general public
Rédaction SEO Wordpress Rédaction web CTA SEO
The Luck Factory·
iGaming Customer Support Team Leader
January 2023 - February 2025 (2 years and 1 month)
Lisbon, Portugal
▸ Management of 12 agents, scheduling, recruitment, objectives, and skill development
▸ Supervision of ~70 tickets/day via Zendesk and Jira, KPI monitoring, and customer satisfaction
▸ Quality management, double listening, individual feedback, and improvement plans
The Luck Factory·
iGaming Customer Support Trainer & Agent (FR/EN)
July 2021 - January 2023 (1 year and 6 months)
Lisbon, Portugal
▸ Design and delivery of training for new agents, procedures, tools, and soft skills
▸ Multichannel customer relations (chat, email), complaint handling, and procedure compliance

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Titre Professionnel Niv. IV — Commerce
Centre ACTIF
2017
Titre Professionnel Niv. IV — Commerce
Licence — Langues Étrangères & Civilisations(EN/PT) Baccalauréat Professionnel
Lycée Notre-Dame d'Annay
2016
Licence — Langues Étrangères & Civilisations(EN/PT) Baccalauréat Professionnel

Simon D.

SEO Content Writer | iGaming, Crypto & Blockchain

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