Freelancer profile translated to English.
Back to original languageAbout Silvia
Data Analyst & BI Consultant specialized in Business Intelligence, automation, and applied AI.
I help companies turn scattered data, manual processes, and unstructured needs into clear, actionable solutions: dashboards, KPIs, automations, specialized prompts, conversational assistants, and AI agent prototypes.
I work with Tableau, Power BI, SQL, Power Automate, Power Platform, and generative AI tools. My value is not just technical: I understand the business context, structure the problem, and translate fuzzy requirements into useful solutions.
Professional Portfolio:
- silviaruizchaves.com
What I bring:
- Tableau and Power BI dashboards focused on KPIs, executive reporting, and operational monitoring.
- Definition and improvement of metrics to answer real business questions.
- Data cleaning, structuring, and modeling to improve consistency and traceability.
- Automation of repetitive processes with Power Automate, Power Apps, connectors, Excel, Outlook, and SharePoint.
- Design of specialized prompts for analysis, documentation, reporting, productivity, or functional support.
- Creation of chatbots and AI assistants for frequent queries, internal documentation, or knowledge management.
- Functional design of AI agents: objective, instructions, context, limits, tone, and response criteria.
Types of projects:
- Operational, executive, or performance dashboards.
- Audit and improvement of existing dashboards.
- Automation of manual reports and repetitive processes.
- Redesign of reporting based on Excel, macros, or poorly documented processes.
- Specialized prompt packs for specific teams or processes.
- Internal chatbots, AI assistants, and agents focused on productivity, analysis, or functional support.
If you need to organize data, improve reporting, automate tasks, or explore an AI use case, I can help you turn it into a concrete solution.
Spanish
Native or bilingual
Catalan
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- knowmad moodData Analyst & BI DeveloperJune 2022 - Today (4 years and 1 month)Viladecans, CT, SpainI am part of Vueling's Business Intelligence team, actively contributing to the development of interactive visualizations and dashboards. These resources are crucial for providing business users with accessible and timely insights, facilitating agile and informed decision-making.My contribution in Business Intelligence is key to identifying trends, correlations, and strategic opportunities, promoting data-driven decision-making that drives the company's objectives. I am committed to transforming large volumes of data into visual narratives that enhance operational efficiency and the company's sustainable growth.
- IZERTISBI ConsultantNovember 2021 - June 2022 (7 months)Barcelona, SpainData & Intelligence. SAS programming for data access, exploration, preparation, analysis, and manipulation (ETL). SAS EG, SAS BASE, and SAS MACRO. Power BI.
- Caixabank Advanced Business AnalyticsData Analyst - Omni-Channel ActivationMarch 2021 - November 2021 (8 months)Barcelona, SpainAt Caixabank Advanced Business Analytics, we lead the CaixaBank Group's initiatives in Advanced Commercial Analytics. The objective is to improve customer experience through information management, achieving a global vision that optimizes commercial contacts and provides scientific support to the entity's commercial strategy.• Analysis of key KPIs to identify areas for improvement.• Presentation of results for follow-up with the business area.
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Education
- University Postgraduate in Applied Artificial Intelligence and AutomationCenteIA Education2026Postgrado orientado a la aplicación práctica de la Inteligencia Artificial y la automatización de procesos en entornos profesionales. Formación centrada en el uso aplicado de IA generativa, el diseño y optimización de prompts, la automatización de flujos de trabajo y la creación de agentes de IA, con foco en casos de uso reales para perfiles técnicos y no técnicos. El programa aborda también aspectos clave como la orquestación de soluciones de IA, la aplicación de la IA a casos de negocio reales, y el marco ético y legal asociado a su uso profesional. Enfoque eminentemente práctico, orientado a impacto real en negocio, productividad y toma de decisiones.
- Master: Business Intelligence & Big Data AnalyticsUniversitat Oberta de Catalunya2022- Especialización en Analítica de Datos (Fundamentos de Inteligencia de Negocio, Fundamentos de Big Data y Fundamentos de Data Science). - Especialización en Gestión de Datos (Bases de Datos NoSQL, Data Governance, Bases de Datos Analíticas). - Especialización en Casos de Usos Analíticos (Customer Analytics, Operations Analytics, People Analytics). - TFM: Cuadro de mando que permita visualizar las mejores oportunidades para comprar una vivienda.
Certifications
- Microsoft Certified: Power BI Data Analyst AssociateMicrosoft2025
- Tableau Desktop SpecialistTableau2025