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Sílvia Ros MateuSR

Sílvia Ros Mateu

Virtual customer service support

€250/day
City de Londres, GB
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sílvia

Nomad and citizen of many places, I love discovering new countries, new cultures, learning new things and improving my language skills.
I have lived and worked in several countries and now I am making the leap to freelance work to have the freedom and flexibility to work from anywhere in the world.
  • English

    Fluent

  • Italian

    Conversational

  • Spanish

    Native or bilingual

  • Catalan

    Native or bilingual

Can work on-site
City de Londres (up to 50km)

Experience

  • R.E. Jenings
    Customer Service Agent
    DIGITAL AND IT
    February 2010 - December 2015 (5 years and 11 months)
    City de Londres, United Kingdom
    Customer service to Latin American clients for a company located in the United Kingdom dedicated to the implementation of business growth strategies at an international level.
    Resolution of doubts, customer service, translation of documents and administrative tasks.
    Organizational skills management skills Microsoft Excel Microsoft Word Microsoft Powerpoint communication skills
  • R.E. Jenings
    Customer Service Agent
    DIGITAL AND IT
    February 2010 - December 2015 (5 years and 11 months)
    City de Londres, United Kingdom
    Customer service to Latin American clients for a company located in the United Kingdom dedicated to the implementation of business growth strategies at an international level.
    Resolution of doubts, customer service, translation of documents and administrative tasks.
    Organizational skills management skills Microsoft Excel Microsoft Word Microsoft Powerpoint communication skills
  • SMP
    Customer Service Representative
    AUTOMOBILE
    January 2016 - July 2019 (3 years and 7 months)
    Fráncfort del Meno, Germany
    Start-up, direct contact with international clients and integral management of the company's Guesthouse for 6 months in Germany and, subsequently, in London.
    Organizational skills Initiative customer service management skills communication skills

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Education

  • Diploma in Labor Relations
    Universitat de Valencia
    2002

Skill set (18)

Categories

  • Other