About Silvia
French
Native or bilingual
Portuguese
Native or bilingual
Spanish
Native or bilingual
English
Basic
German
Basic
Italian
Basic
Experience
- HandtelTELEMARKETERTELECOMMUNICATIONSMarch 2025 - April 2025 (1 month)Chartres, France
- Outgoing calls for satisfaction surveys
- Creation of voice messages according to script
- An average of 200 calls per day
- Amãe BijouxSALES ASSISTANTE-COMMERCEFebruary 2025 - February 2025Creation and updating of customer databases. Writing sales emails, creating Lookbooks, order processing. Creation of ETSY product sheets, FAQs, newsletters, Instagram visuals, business cards.
- AxioneFIBER OPTIC ADMINISTRATIVE ASSISTANTJanuary 2021 - January 2022 (1 year)Administrative processing of public works projects (DICT, ordinances, technical files). Updating plans (graphic charter), Excel processing (formulas, macros). Interface between teams (project managers, site managers, clients, design offices, and field teams).
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Education
- PSYCHOTHERAPYNaturalisticPSYCHOTHÉRAPIE
- DISTANCE CRC CERTIFICATIONAFEC Chartres Level IV2025CERTIFICATION CRC DISTANCE