Freelancer profile translated to English.

Description

Do you need help managing claims, coordinating providers, or keeping track of your files?

I am a specialist in claims management and service coordination with over 15 years of experience working for insurance companies, repair companies, real estate asset management, and maintenance.

I help companies optimize their daily operations through file management and tracking, provider coordination, customer service, budget preparation, invoicing, and incident resolution.

I can quickly integrate into your workflows and offer effective remote support to reduce administrative burden, improve service tracking, and maintain fluid communication with clients and collaborators.

Main services:

Claims management and tracking

Provider and repair coordination

Customer service

Budget preparation

Invoicing

Document management

File tracking

Remote administrative support

I work in an organized, problem-solving, and results-oriented manner, adapting to the needs of each project.

Industry field of expertise

Languages

Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Autónoma
Freelance Professional
January 2025 - Today (1 year and 5 months)
Providing comprehensive claims management, repair coordination, file tracking, and customer service for a company specializing in insurance and maintenance.
360 Multiservicios
Claims Manager
April 2024 - April 2025 (1 year)
Valencia, Spain
Claims management for various insurance companies, coordinating technical actions and carrying out complete file tracking.
Responsibilities:
Customer service.
File management.
Budget preparation.
Invoicing.
Repair coordination.
Claims tracking and closing.
Customer Service Invoicing Budget Preparation Repair Coordination