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Silvia Carolina Gualdron HerreraSC

Silvia Carolina Gualdron Herrera

Senior Continuous Improvement Specialist - ES & EN

€450/day
Barcelona, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Silvia Carolina

If you have a capable team but feel that operations are not performing as they should – this is for you.

I work with leaders who:

→ Want to stop putting out fires and start building
→ Are tired of seeing the same mistake repeated over and over again
→ Know something isn't working but don't know where to start fixing it
→ Want an autonomous team that knows what to do, how to do it, and when
→ Want to grow — with better margins and an operation that sets them apart

My approach is not to give you a report with recommendations. I will provide you with the strategic tools and constant support to execute the change and see real results in your operation.
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • CHS
    Senior Continuous Improvement Specialist
    June 2019 - Today (7 years and 2 months)
    Leadership of global process improvements that strengthened compliance, reduced operational risk, and improved execution reliability. Likewise, I generated quantifiable financial impact through effective coordination between teams, change management, and the implementation of standardized processes.
    Continuous Improvement Lean management Process Improvement Project Management
  • AIRBNB
    Customer Success
    January 2019 - June 2019 (5 months)
    Achievement: Comprehensive management and resolution of complex customer cases, coordinating stakeholders and necessary processes to ensure timely and high-quality service delivery.
    Account Management KPIs Team Coordination
  • EU BUSINESS SCHOOL
    Teaching Education
    February 2019 - June 2019 (4 months)
    Achievement: Design and delivery of the Operations Management module for undergraduate students, including content planning, session coordination, and ensuring consistent program execution.
    Project Management Coaching

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Education

  • FUNDAMENTALS OF SUPERVISION
    2023
    FUNDAMENTALS OF SUPERVISION
  • CHANGE MANAGEMENT
    CHS
    2022
    CHANGE MANAGEMENT

Certifications

  • LEAN BRONZE CERTIFICATION
    Shingo Institute
    2025
    Lean A3 Process Improvement Lean management Continuous Improvement PDCA Lean Manufacturing mapping Cost reduction Lean-Agile

Categories