Freelancer profile translated to English.

Description

Administrative Assistant / administrative with solid experience in a B2B environment, I support SMEs and startups in managing their day-to-day back-office.

Autonomous, organized, and reliable, I intervene in tasks related to order tracking, invoicing, administrative management, data updates, and written customer support.

Accustomed to working remotely, I quickly adapt to existing tools and processes (ERP, CRM, Excel, collaborative tools). My goal: to save you time by taking charge of operational tasks with rigor and efficiency.

Available a few hours a week, I prefer simple, fluid, and lasting collaborations.

👉 Available remotely – one-off or recurring assignments

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Vitamin Well Group
Sales Administrator
RETAIL (SMALL BUSINESS)
September 2025 - Today (9 months)
Paris, France
• - Management and follow-up of customer orders
• - Coordination with logistics partners and warehouses
• - Invoicing, credit note management, and stock reconciliation
• - Updating and maintaining the customer database
• - Customer service: delivery follow-up, dispute resolution, and after-sales support
Quotes and Invoicing Data Entry Microsoft Excel
HEROIKS
Sales Administration Manager
PRESS AND MEDIA
June 2024 - June 2025 (1 year)
Levallois-Perret, France
• - Complete management of the invoicing cycle: advertising and advertisers
• - Resolution of invoicing disputes in conjunction with sales, accounting, and client teams
• - Monitoring turnover by portfolio and analyzing discrepancies
• - Presenting results to consulting teams and clients
• - Implementing clear and efficient processes to optimize administrative management
• - Developing monthly reports for activity monitoring
Quotes and Invoicing Microsoft Excel
Carglass® France
Sales Administration Manager
AUTOMOBILE
March 2024 - June 2024 (3 months)
Courbevoie, France
- Verification of data consistency during the creation or modification of client accounts
- Reception and processing of user requests (phone, email): account openings, closings, modifications
- Creation and tracking of files using internal tools
- Coordination with various departments to resolve client issues
- Sharing solutions with the team for collective learning
- Analysis of complex cases in conjunction with coordinators or managers
- Monitoring the administrative quality of a portfolio of key accounts (companies and insurance)
- Mass updating of accounts using internal tools
Data Entry