Freelancer profile translated to English.
Back to original languageAbout Sihem
My name is Sihem, I am a project manager and Product Owner with over 9 years of experience in digital transformation.
I work on projects for implementing tools and workflows, with a strong functional and business dimension. I support my clients in gathering requirements, scoping projects, prioritizing developments, and coordinating between business units and technical teams.
Currently, I am working on a system that centralizes published works data, which feeds both distribution channels (Dilicom, AS400) and marketing teams to prepare for sales.
My role is to manage the functional roadmap, define user needs, lead business workshops, and ensure the quality of data flows.
I am looking for project management, functional product ownership, or MOA (IT Project Management Assistance) missions in contexts where collaboration, data governance, and user experience are key challenges.
French
Native or bilingual
English
Fluent
Dutch
Fluent
Spanish
Conversational
Arabic
Basic
Can work on-site
L'Haÿ-les-Roses (up to 20km)
Experience
- Albin MichelProduct Owner MDM/PIMENTERTAINMENT AND LEISUREFebruary 2024 - Today (2 years and 4 months)Paris, FranceRole: Product Owner – PIM / MDM ProjectContext:A renowned publishing house, Albin Michel is working to optimize the management of its product data (books) to improve dissemination, distribution, and the quality of data transmitted to its partners.The PIM (Product Information Management), although initially assimilated to an MDM, is here a central structuring system, at the crossroads of the needs of business, marketing, IT teams, and third-party systems (AS400, Dilicom, etc.).The PIM system receives bibliographic data of upcoming books from publishers, enriches them, and then redistributes them to various platforms or business stakeholders for publication, dissemination, and commercialization.Mission:As the functional Product Owner of the PIM:Management of the functional roadmap (product vision, trade-offs, prioritization)Gathering requirements from business teams (marketing, dissemination, distribution)Facilitating user workshops to scope functional developmentsWriting functional specifications and User Stories in JIRAParticipation in Agile ceremonies with the development team (dailies, sprint planning, retrospectives)Monitoring data quality and flows between the PIM and other systems (Dilicom, AS400, internal tools)Coordination with technical and business teams (interface between the two worlds)Management of the product backlog and continuous prioritizationMonitoring developments and incidentsFacilitating project committees with stakeholders
- GalecFunctional Lead SGDP (CDP/Proxy-PO)RETAIL (LARGE RETAILERS)September 2022 - February 2024 (1 year and 5 months)Ivry-sur-Seine, FranceRole: Functional Lead (CDP/Proxy-PO) SGDP----------Context:----------Within the Support and Organization Department, in the Customer Solution service:GDPR is everyone's business, since May 2018 in France. The brand has 16.5 million E.Leclerc loyalty card holders- SGDP (Personal Data Management System): End-to-end workflow management tool from consumer rights request to its processing (launched upon my arrival in December 2022)- Tool integrating several entities (customer service, legal department, stores, etc.)----------Mission:----------As Functional Lead, responsible for evolving SGDP:- Roadmap definition- Formalization of the need expression- Study and determination of user needs and expectations (UX/UI)- Prioritization and maintenance of the backlog- Coordination and monitoring of activities (developments and incidents) with the integrator- Facilitation of steering committees (COPIL) and project committees (COPROJ)- SGDP support management- Writing functional specifications- Functional acceptance testing- Budget monitoringOther topics managed:- Implementation of an SGDP user club (strategy definition, governance, facilitation)- Definition of e-learning training paths for all entities involved in the SGDP rights exercise process (strategy definition, training plan, content)-------------Achievements:-------------- JIRA implementation for tracking developments and incidents- Project schedule implementation- Implementation of approximately 26 developments- Definition of the 2024 roadmap- Daily management of user support- Store training on SGDP (~70 people)- Facilitation of the IT Department project plan (updates on the progress of IT projects impacting stores and SCAs) organized by the CIO, aimed at all IT stakeholders in the Movement (information services in SCAs, stores)
- ENGIE Solutions FranceProject Manager/PMO for processes in the Operations and Customer Service departmentJanuary 2022 - Today (4 years and 5 months)Role: Project Manager/PMO for processes in the Operations and Customer Service department.----------- Context:----------- Within the Operations and Performance Directorate: Large-scale Smart Station project aiming to implement digital decarbonization solutions for building performance with over 400,000 connected objects for sustainable development.----------- Mission: Improve the management of BUILD Operations------------ Support for BUILD project monitoring- Contribution to defining the processes and deliverables required under the Technical Specifications (CCTP) of SNCF Gares & Connexions (G&C)------------------ Achievements:------------------- Implementation of 9 process workshops and management of action plans (1 plan per project: 1 for Material Production, 2 for 3D Modeling of stations, 3 for Works/Deployment, 3 for Incident Management)- Definition of all internal deployment processes (definition of interfaces in the different phases of the Works/Deployment/Operations project) and external ones with SNCF G&C- Definition of associated operating procedures- Application of processes in the field and support for the stakeholders concerned
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Education
- Master's degree, Computer and Industrial Systems EngineerEcole Polytechnique Féminine EPF2016Master's degree, Ingénieur Systèmes Informatiques et Industriels
- Preparatory Class Maths Spé PC (Physics Chemistry)Lycée Turgot, Paris2013Classe Préparatoire Maths Spé PC (Physique Chimie)