Freelancer profile translated to English.

Description

My name is Sihana Eva Jean-Baptiste. I design and deploy AI agents for hotels to automatically respond to customers (before, during, and after their stay).

These agents handle frequently asked questions, reservation requests, hotel services, and 24/7 assistance.

The goal is to save teams time, improve the customer experience, and increase bookings, while respecting the establishment's tone and rules.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Sihana Eva Jean-Baptiste
Manager
HOSPITALITY
January 2026 - Today (5 months)
Yverdon-les-Bains, Switzerland
I help hotels automate their calls, reservations, and customer requests with a 24/7 AI agent, which reduces staff workload and effortlessly increases bookings. As a result, your members get instant responses, your teams save up to 10 hours per week, and your support costs decrease.
Hotel Industry AI Agent Call Management Reservation Management AI Assistant
Pharmacie
Pharmacy Assistant
PHARMACEUTICALS INDUSTRY
June 2022 - July 2022 (1 month)
Orbe, Switzerland
For one month, I worked at the Pharmacie d’Orbe as a pharmacy assistant. I welcomed, informed, and assisted patients. I participated in the preparation and dispensing of prescriptions under the responsibility of the pharmacist, advised on non-prescription products, and ensured compliance with hygiene and safety regulations.
Pharmacy Assistance Pharmacy Pharmacy Aid medications Patient Counseling