Description

I have primarily worked with VoIP systems, with experience in testing and optimizing them, as well as Linux-based systems. I have worked with open-source operating systems (CentOS 7, AlmaLinux) and applications such as Asterisk, Apache, and MariaDB.

Industry field of expertise

Languages

Albanian
Native or bilingual
English
Fluent
Italian
Fluent

Workplace preferences

Remote only

Primarily works remotely

Professional Technologies
Chief Technology Officer (CTO)
TELECOMMUNICATIONS
January 2021 - January 2024 (3 years)
Tirana, Albania
• • Led technology strategy and infrastructure decisions
• • Collaborated with clients to gather requirements and, by collaborating tightly with the development team, delivered tailored solutions.
• • Acted as escalation point for technical issues across VoIP systems and infrastructure.
• • Conducted performance monitoring and made improvements across the existing infrastructure.
• • Led migration of all systems to a supported platform, including deployment updates and creation of technical documentation.
• • Deployed client-facing solutions integrating CRM, billing, and cloud services according to existing architecture.
• • Managed database backup plans and disaster recovery processes
voip IT Architecture Linux IT Strategy
Professional Technologies
System Architect / System Engineer
January 2020 - January 2021 (1 year)
• • Designed and led development of an internal reporting tool enabling dynamic database queries without custom coding.
• • Conducted performance testing using SIPp with RTP to validate Asterisk capacity and improve performance.
• • Tested and validated a new billing system.
• • Participated in optimizing ringtone comparison tool on Asterisk, achieving support for 500+ concurrent calls.
• • Defined technical requirements, coordinated with developers, and validated system improvements.
Professional Technologies
NOC Engineer
January 2017 - January 2020 (3 years)
• • Managed VoIP routes, Asterisk configuration, and troubleshooting network issues for clients.
• • Collaborated with developers to validate Asterisk-related functions and improve workflows.
• • Provided technical support to clients, resolving third-party and on-site issues.