Freelancer profile translated to English.

Description

I have been an IT technician for almost 5 years and have gained a lot of experience, likely due to my numerous temporary assignments in large companies (Engie, Orano, EDF, ADEME, BNP, etc.).

In addition to my technical skills, I am an excellent communicator, which has made all my assignments easier, especially my interactions with various users.

I am cheerful, smiling, and very attentive to users' needs.

Outside of work, I love family walks and playing soccer.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

BNP
Current and IT Support
January 2024 - Today (2 years and 5 months)
Rueil-Malmaison, France
Daily weather for runs and loads.
Creation of reports on various business applications.
Build and masterization of PCs via SCCM.
Enrollment of phones via Intune or MobileIron.
Ticket management via ServiceNow.
Assist users with software or hardware.
Reporting.
ADEME
IT Support Technician
PUBLIC SECTOR
May 2022 - December 2023 (1 year and 7 months)
Montrouge, France
Management of accounts in LAD, stock management, level 1 and 2 user assistance.
Management in AD: Users, directories, printers, etc.
Admin Office 365, Exchange Intune.
Masterization via PXE or Intune.
Enrollment of tablets or phones (iOS or Android).
PMAD (TeamViewer, Mobile Trust, etc.).
GLPI ticketing tool.
Printer management.