Description

I thrive in environments where business questions are difficult to answer, reporting is fragmented, metrics are disputed, or stakeholders lack confidence in the data driving decisions.

Over the last 10+ years, I have worked at the intersection of business, operations, analytics, and technology, helping organizations solve complex problems spanning reporting transformation, data integration, migration, governance, and decision support.

I am often the person teams turn to when numbers do not reconcile, systems do not align, reporting cannot answer critical business questions, or initiatives have remained unresolved despite multiple attempts. My strength lies in investigating root causes, translating ambiguity into structure, and delivering trusted solutions that enable better business decisions.

Industry field of expertise

Languages

English
Native or bilingual
French
Basic
Hindi
Native or bilingual
Punjabi
Native or bilingual

Workplace preferences

Can work on-site

Grenoble (up to 50km)

NTT DATA Services
Industry Consulting Senior Consultant → Industry Consulting Manager
DIGITAL AND IT
June 2020 - April 2025 (4 years and 10 months)
Grenoble, France
Lead business and data transformation initiatives across commercial, finance, operations, pricing, and sustainability domains, partnering with stakeholders to solve reporting, integration, governance, and decision-support challenges.
Led end-to-end discovery, analysis, solution design, validation, and delivery for analytics and transformation programs.
Acted as the primary bridge between business stakeholders, engineering teams, and client leadership.
Established governance, reconciliation, validation, and reporting-quality frameworks that improved stakeholder trust in business data.
Owned client-facing delivery responsibilities include planning, status tracking, SOW alignment, monthly charge sheets, and engagement governance.
Delivered reporting solutions supporting 200+ stakeholders and contributed to significant improvements in reporting efficiency and accuracy
Leveraged Microsoft Copilot to accelerate requirement analysis, documentation, logic validation, and stakeholder communication activities.

Sales Reporting Transformation: Automated previously manual B2B sales reporting, introduced governance and reconciliation controls, reduced processing time from approximately 3.5 hours to minutes, and enabled deeper visibility into revenue drivers, bookings, cancellations, channels, and customer acquisition trends.
TAR Operational Reporting: Solved a long-standing reporting challenge by connecting previously disconnected operational and occupancy datasets, improving room readiness and operational planning visibility.
AWS Reporting Platform Migration: Led business validation and reconciliation activities during migration of a critical reporting platform, ensuring reporting continuity and stakeholder confidence.
Pricing Analytics & Competitive Positioning: Combined internal and external market intelligence to support pricing decisions and automate commercial analytics processes.
Business analysis Data analysis SQL Tableau software Microsoft Power BI
Shuttl
Software Engineer
CONSULTING AND AUDITS
September 2019 - January 2020 (4 months)
New Delhi, India
Supported operational decision-making through analytics and reporting solutions.
Translated operational workflows into structured reporting frameworks.
Improved visibility into operational performance and business trends.
Investigated reporting inconsistencies impacting business decisions.
Partnered with operations stakeholders to improve reporting effectiveness and process understanding.
Business analysis Data analysis Data visualization Data Engineer SQL
PlayGames24x7
Software Development Engineer
VIDEO GAMES AND ANIMATION
February 2018 - September 2019 (1 year and 7 months)
Mumbai, India
Worked with product, marketing, and risk teams to solve analytical, fraud, and behavioral challenges in a high-volume transactional environment.
Investigated customer behavior, gameplay patterns, acquisition performance, and fraud-risk indicators.
Converted business questions into analytical frameworks and actionable insights.
Partnered with cross-functional stakeholders to support growth, risk management, and operational decision-making.

Signature Projects:
Acquisition Fraud Detection – Identified fraudulent customer-acquisition activity using behavioral and geospatial analysis, improving acquisition-quality monitoring and marketing-spend governance.

Player Collusion Analytics – Supported analytical models and investigations aimed at identifying coordinated player behavior and collusion patterns.
Big Data Google Analytics Python Amazon Web Services Amazon Redshift

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M. Tech, VLSI
Amity University
2015
M. Tech, VLSI
B. Tech, Electronics & Communication
Punjab Technical University
2013
B. Tech, Electronics & Communication

Check out Shruti Murgai's education

Shruti Murgai Puri

Industry Consulting Manager

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