About Shrutik
English
Native or bilingual
Hindi
Fluent
Gujarati
Native or bilingual
Marathi
Conversational
French
Basic
Experience
- ICICI Lombard & Axis Max Life InsuranceIndependent Health & Life Insurance ConsultantBANKING AND INSURANCEMarch 2025 - Today (1 year and 5 months)Vadodara, IndiaUndertook this role to build ground level domain expertise in actuarial risk, underwriting and insurance product design,in the context of the Indian insurance market. Working at the client facing layer of the insurance value chain hasprovided practical insight into where current models fall short and where data driven approaches could add value.Selected Contributions:• Interpret actuarial data, premium structures and risk scoring outputs to assess product suitability and identifyinconsistencies in how risk is priced for individual client profiles.• Analyse health demographics and financial risk data to match clients with appropriate coverage options, applyingstructured reasoning across incomplete and messy real-world data.• Translate complex risk metrics and financial figures into plain, practical guidance for clients with varying levels offinancial literacy.• Observe recurring limitations in how traditional underwriting models handle edge cases, non-standard risk profilesand dynamic life stage changes in the Indian context.
- WoolworthsOperations and Strategy Lead (Duty Manager)RETAIL (LARGE RETAILERS)February 2020 - February 2025 (4 years and 11 months)Melbourne, Australia- Led daily store operations and strategy coordination for one of Australia’s largest retail chains.- Managed cross-functional teams in a high-volume retail environment, balancing frontline execution with process improvement, inventory accuracy, and real-time decision support.- Contributed to a 13% increase in inventory turnover through shift planning and delivery flow redesign.- Developed a 3-step decision model to improve clarity and response times during high-pressure trade periods. Implemented structured planning tools and visual floor maps to strengthen accountability and task ownership.- Delivered daily performance insights to align teams on operational KPIs and collaborated with department leads to enhance on-shelf availability.- Recognised as Team Member of the Month for consistent performance, leadership, and contribution to morale.
- Tata Consultancy ServicesMarket Research AnalystRESEARCHMay 2015 - June 2018 (3 years and 1 month)Vadodara, India- Delivered end-to-end market research and data analysis for major Asia-Pacific projects, including Singapore government and financial sector clients such as Changi Airport and DBS Bank.- Automated research workflows with Python + IBM SPSS, improving productivity by 30% in data prep and quality checks.- Managed large-scale, multi-country datasets, handling data cleaning, validation, and segmentation to ensure accurate insights.- Collaborated with offshore teams to deliver survey results, statistical outputs, and client-ready reports on time.- Streamlined processes with Excel and SPSS to optimise reporting pipelines.- Recognised with multiple awards (Special Initiative, Service Commitment, Star Performer) for operational excellence and project consistency.
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Education
- Master of Information Technology (Professional) - Data AnalyticsDeakin University2020
- Bachelor of Computer ApplicationsThe Maharaja Sayajirao University of Baroda2013
Certifications
- Oracle AI Vector Search Certified ProfessionalOracle2025
- Oracle Cloud Infrastructure Certified Generative AI ProfessionalOracle2025