Shona Da Rocha Pinto

Ensure the daily operation of the Arrivals & Departures system (ADS) for Press and Media Rights Holders delegations: user management, data integration, incident resolution, and platform performance monitoring. Coordinate the collection of travel, baggage, and equipment data by implementing follow-up actions and proactive communication to ensure the completeness and reliability of the information provided. Analyze system usage by press/MRH populations, produce performance reports, and verify data quality before transmission to operational authorities (Transport, Logistics, Protocol, Accreditation, Villages). Design and deliver multi-platform training materials (presentations, video tutorials, webinars) for media users, and provide continuous technical and functional support during deployment and operational phases.

Hospitality duties during the Roland Garros tournament, concerts, and matches (French National Football Team, French Cup, French National Rugby Team, Top 14) at the Stade de France.

Creation and management of various internal databases for accredited categories related to committees. Monitoring the identification, registration, and final accreditation of all accredited press groups. Support for operations aimed at meeting the needs of a range of press organizations. Coordination with arrival and departure operations teams to ensure the presence, accommodation, and accreditation of press groups. Participation in welcome and operations during the Games in specialized press accreditation areas, and coordination of a volunteer team.