Freelancer profile translated to English.
Back to original languageAbout Shérazade
Solid experience in customer relations acquired in various environments such as mass retail and social housing management.
Always attentive to the needs of my interlocutors, I show flexibility in a caring approach.
My active listening and sense of observation create a privileged space for dialogue.
I bring organizations a systemic vision of issues.
To learn more about my journey:
French
Native or bilingual
Can work on-site
Toulouse (up to 50km), Rouen (up to 10km), Bordeaux (up to 10km)
Experience
- IndépendanteTrainer: preventing and managing conflicts, incivilities, and aggressionsApril 2023 - Today (3 years and 4 months)Toulouse, FranceI facilitate, with care, training modules adapted to the specific needs of the participants, with varied materials. Through role-playing, everyone can adopt the proposed tools.My goal is to help the participant to know themselves better, to understand their communication style and that of their interlocutors, which leads to better interpersonal relationships.My active listening allows me to create a privileged space for dialogue.
- ShérazadeTrainer: conflict prevention and managementApril 2023 - Today (3 years and 3 months)Toulouse, FranceI have led several training sessions for a national proximity retail chain and a mutual dental practice.
Recommendations
Be the first to recommend Shérazade
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- BTS in Business ManagementLycée Flaubert in Rouen2004Marketing
Certifications
- Rainbow MethodComportements pro2016
- InnermetrixEpik consulting2016
Skill set
Categories
- Other