Sherazade Hadji

I am a versatile virtual assistant specializing in administrative management, organization, and business process optimization. With solid experience in customer support, CRM management, and data management, I adapt to the specific needs of each client to deliver accurate and quality results.

💼 Services Offered

✅ Administrative & Organizational Management

• Calendar and scheduling management

• Data processing and organization

• File and document management

• General administrative support

✅ CRM & Workflows

• HubSpot configuration and management

• Automation workflow creation

• Contact and database management

• Data cleaning and deduplication

✅ Customer Support & Communication

• Customer request management

• Professional email responses

• Project and task tracking

• Coordination with internal/external teams

✅ E-commerce & Content Creation

• Shopify management and product updates

• Social content creation (TikTok, Instagram)

• Simple campaign management

• UGC creation assistance

✅ Tools Mastered

• HubSpot CRM - Shopify - Google Workspace - Excel - Canva - Facture.net

🎯 Why Work With Me?

• Rigor & Reliability: I handle the details so you can focus on the essentials

• Adaptability: I integrate into your processes and teams

• Proactivity: I propose improvements and identify efficiency gains

• Professional Discretion: Confidentiality guaranteed