Freelancer profile translated to English.

Description

I believe in the power of close leadership, collaboration, and well-done efficiency.

I consider myself a proactive, problem-solving, methodical person with organizational skills and the ability to motivate and lead a work team towards achieving company objectives.

Absolute flexibility for travel.

Highly qualified for teamwork. Responsible, independent, and organized.

My goal is to find an organization where I can apply the experience and knowledge acquired in recent years and continue to develop within it.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Fluent
Italian
Fluent
German
Conversational
French
Conversational

Workplace preferences

Remote only

Primarily works remotely

SERCOTEL CORDOBA DELICIAS 4*
RECEPTIONIST
January 2023 - September 2024 (1 year and 8 months)
Welcome and greet guests warmly, check-in and check-out guests efficiently, manage reservations and cancellations both in person and by phone or email, and provide information about hotel services, tourist attractions, transportation, and schedules. Also responsible for coordinating with other departments (such as housekeeping or maintenance) to ensure a satisfactory stay, resolving customer complaints or incidents quickly and professionally, handling payments and invoicing, and keeping hotel management computer systems updated. Additionally, must ensure order in the reception area, control hotel access during certain shifts, and guarantee a quality experience from the guest's arrival to departure.
HOTEL MACIA ALFAROS 4*
RECEPTIONIST
January 2023 - February 2023 (1 month)
Córdoba, Spain
Welcome and greet guests warmly, check-in and check-out guests efficiently, manage reservations and cancellations both in person and by phone or email, and provide information about hotel services, tourist attractions, transportation, and schedules. Also responsible for coordinating with other departments (such as housekeeping or maintenance) to ensure a satisfactory stay, resolving customer complaints or incidents quickly and professionally, handling payments and invoicing, and keeping hotel management computer systems updated. Additionally, must ensure order in the reception area, control hotel access during certain shifts, and guarantee a quality experience from the guest's arrival to departure.
HOTEL CORDOBA MEDINA AZAHARA,
RECEPTIONIST
December 2022 - November 2024 (1 year and 10 months)
Córdoba, Spain
Welcome and greet guests warmly, check-in and check-out guests efficiently, manage reservations and cancellations both in person and by phone or email, and provide information about hotel services, tourist attractions, transportation, and schedules. Also responsible for coordinating with other departments (such as housekeeping or maintenance) to ensure a satisfactory stay, resolving customer complaints or incidents quickly and professionally, handling payments and invoicing, and keeping hotel management computer systems updated. Additionally, must ensure order in the reception area, control hotel access during certain shifts, and guarantee a quality experience from the guest's arrival to departure.