About Shana
French
Native or bilingual
English
Conversational
Experience
- SemwareERP ConsultantOctober 2023 - September 2025 (1 year and 11 months)This experience allowed me to learn how to decode what makes a solution useful, desirable, and indispensable.As an ERP consultant at Semware, I was at the heart of how businesses operate: their processes, their pain points, their priorities, their urgencies…My role was to listen, analyze, and translate complex issues into simple and understandable solutions.And that's exactly what's expected of a good copywriter: transforming complexity into clarity, and clarity into decision.With this experience, I developed a certain sensitivity. This allowed me to understand how a product or service fits into a client's daily life, what it changes for them, and how to present it so they see the value immediately.Today, I use this ability in my emailings. I know how to structure a message around real benefits, speak to the prospect's level of awareness, address doubts before they even arise, and highlight what will help them take action.This technical and strategic expertise makes me a copywriter capable of writing emails that appeal to both the rational and the emotional. Emails that simplify, reassure, guide, and convert.Understanding a tool, understanding a company, understanding a client: that was my daily life at Semware.Today, it's the foundation of every email I write.
- Société SubtechSales AssistantJune 2020 - July 2021 (1 year and 1 month)My experience as a prospector in the fiber optics field gave me a precise understanding of sales dynamics and prospect behavior.On a daily basis, I had to quickly analyze the needs of my contacts, capture their attention in seconds, and present offers clearly, persuasively, and with a focus on benefits.Today, these skills form the basis of my work as a copywriter specializing in emailings.Writing a good email means mastering what I practiced in the field: understanding a prospect's motivations, anticipating their objections, choosing the words that create connection, and guiding their attention towards a specific action.My sales background now allows me to create more human, more authentic, and above all, more effective emails. I know how to structure a message to generate interest from the first lines, how to maintain attention until the call to action, and how to turn a simple contact into a real opportunity.Thanks to this dual expertise, I now write prospecting, nurturing, and sales emails that truly resonate with their recipients and help businesses establish a stronger, smoother, and more effective relationship with their audience.
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Education
- Master of Consulting and Information Systems Management atUniversity of Montpellier2023Master de Consulting et Management des Systèmes d'Information à
- Bachelor's degree in Mechanical EngineeringSorbonne University2023Licence d'ingénierie mécanique