Amir H., Freelance Community Manager

Freelancer profile translated to English.

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Description

I am a freelance Community Manager specializing in managing messages and comments on Instagram and Facebook.

I help businesses respond quickly to their customers, improve their customer relations, and avoid missing opportunities.

✔ Private message responses

✔ Comment management

✔ Digital customer service

✔ Customer request tracking

Serious, responsive, and organized, I am immediately available for remote or on-site missions.

Languages

Persian
Native or bilingual
French
Conversational
English
Fluent

Workplace preferences

Can work on-site

Strasbourg (up to 50km), Illkirch-Graffenstaden (up to 50km), Colmar (up to 50km)

👉 Auto-entrepreneur (Freelance)
Freelance Community Manager
SOCIAL NETWORKS
May 2025 - Today (1 year and 3 months)
Strasbourg, France
Management of messages and comments on social networks (Instagram, Facebook) for businesses.

Quick and professional responses to customers to improve customer relations and avoid missing opportunities.

Transmission of information (prices, hours, services) and guidance towards appointment booking.

Organization of responses, tracking of customer requests, and improvement of responsiveness.

Remote work, serious and customer satisfaction oriented.
Projet personnel – Réseaux sociaux
Instagram Management
SOCIAL NETWORKS
May 2024 - Today (2 years and 3 months)
Strasbourg, France
Management of Instagram accounts for personal projects.

Quick and professional responses to private messages and customer comments.

Implementation of template responses to improve communication and customer relations.

Tracking of customer requests and organization of exchanges to optimize responsiveness.

Simulation of digital customer service management for local businesses.
Instagram Customer service Customer relations Social media Community management

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