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Séwéna SowSS

Séwéna Sow

Debt Collection Officer

€300/day
Massy, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Séwéna

Debt collection specialist in amicable debt collection, litigation and collective procedures, I support companies in the complete management of their unpaid accounts, with a clear objective: to accelerate cash collection and secure treasury.

Accustomed to demanding environments and large volumes, I intervene throughout the collection cycle:
✅ customer reminders (email / phone / mail)
✅ analysis of files and identification of blockages
✅ negotiation of payment plans and monitoring of commitments
✅ formal notice and preparation of litigation files
✅ monitoring of legal proceedings (including payment order requests)
✅ processing of collective procedures RJ/LJ (claims declarations, administrative monitoring)

Rigorous, responsive and results-oriented, I offer structured follow-up, professional communication and clear reporting for simple and effective management.

📍 Available remotely – one-off missions or monthly support
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Culligan
    Litigation Officer
    March 2025 - Today (1 year and 3 months)
    Management of a portfolio of unpaid and litigation files, including monitoring of legal proceedings (file preparation, payment order requests, procedure monitoring and exchanges with partners). Processing of collective procedures (RJ/LJ), claims declarations, administrative monitoring and updating of reports.
  • Hauts de Bievre Habitat,
    Debt Collection Officer
    September 2024 - December 2024 (3 months)
    Call reception Tenant payment management and follow-up Reminders by phone and email to obtain payment by credit card, check or bank transfer. Management of disputes in conjunction with the technical department and the social department.
  • FINE ACTES,
    Debt Collection Officer
    February 2023 - February 2024 (1 year)
    Igny, France
    Call reception Debtor solvency Management and monitoring of the client portfolio Reminders by phone and email to obtain payment by credit card, check or bank transfer. Dispute management.

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Education

  • PROFESSIONAL BACHELOR'S DEGREE IN MANAGEMENT AND ADMINISTRATION
    Lycée parc de Vilgenis
    2015
    BACCALAUREAT PROFESSIONNEL GESTION ADMINISTRATION

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