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Séverine ThéryST

Séverine Théry

virtual assistant/scheduling/follow-up

€180/day
Douai, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Séverine

Are you an online entrepreneur, coach, content creator, or trainer looking for a reliable digital assistant to help you structure and grow your business?

I help web entrepreneurs gain clarity, fluidity, and organization through a strategic and human-centered approach. My role is to simplify your tools and offers so that your energy is focused on what grows your business.

What sets me apart: I don't just execute. I help you lay solid foundations, simplify your tools, and clarify your offers to evolve your business without overload.

Types of projects I usually manage:

Structuring and simplifying offers (coaching, programs, training)

Setting up and managing digital tools (Notion, Trello, Google Workspace, Drive)

Operational organization and follow-up (scheduling, emails, clients, content)

Express strategic support to unblock an idea or project

Creating guides, checklists, and practical resources for your clients

Gentleness, reliability, and commitment are at the heart of my work. My goal: to transform chaos into clarity and allow you to move forward with confidence.

I help ambitious entrepreneurs (coaches, content creators, trainers) transform their online business with clarity, fluidity, and strategy.

My approach combines digital organization, offer structuring, and strategic support to free you from chaos and allow you to focus on what truly matters: developing your vision and your financial freedom.

Gentleness, reliability, and commitment are at the heart of my work: I don't just execute, I help you lay solid foundations and evolve your business without overload.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • HELPLINE
    Helpdesk
    TELECOMMUNICATIONS
    January 2022 - February 2023 (1 year and 1 month)
    Villeneuve-d'Ascq, France
    Remote IT troubleshooting
    Ex: Remote access, software updates, printer, POS system.
    Client contact
    Appointment scheduling Remote troubleshooting interpersonal skills Contact management
  • ADVANCE GROUP
    TELEPHONE SALES ASSISTANT
    January 2020 - February 2022 (2 years and 1 month)
    Telephone conversations with business leaders for appointment setting with our sales representatives
    Schedule and CRM management
    Client contact Appointment scheduling Schedule and planning management Active listening Client relations
  • DUACOM DOUAI
    TELEMARKETER
    TELECOMMUNICATIONS
    March 2011 - June 2014 (3 years and 3 months)
    Handling and managing customer requests
    Active listening
    Customer advice
    File information
    Customer portfolio management
    File management Client contact empathy administrative assistance Customer loyalty

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Education

  • EXCEL 2019 BASICS TRAINING
    2025
    FORMATION EXCEL 2019 LES BASES
  • HELPDESK TECHNICIAN helpdesk technician
    2022
    TECHNICIENNE HELPDESK technicienne helpdesk

Skill set

Categories

  • Other