Serkan S.

Training facilitations, online and face to face educations, coaching, subject matter expertise transfer by technical and practical way to add value.

Tailor made software development, user interface design, user experience design and implementations, customer journey map investigations

Strategic Information Technology (IT) Consulting. Architecting IT environments for efficiency and manageability. Implementing major hardware and software vendors solutions. Developing distressed debts (NPL) collection management system and processes. Improving business by means of technology. ✔ Establish and communicate the company's technology strategy to investors, board of directors, staff, partners, customers, and stakeholders. ✔ Started many initiatives to be best debt collection company of Turkey by applying fair collection principles. Motivate talents and to help discover their own potentials. ✔ Architected whole IT infrastructure and debt collection processes running 24/7. ✔ Established software development team and R&D center. ✔ Designed real-time budget and management reporting. ✔ Established collaboration platform for smooth and efficient operation of all departments. ✔ Developed technical aspects of the company's strategy to ensure alignment with its business goals. ✔ Discover and implement new technologies that yield competitive advantage ✔ Help departments use technology efficiently, profitably and securely