Freelancer profile translated to English.
Back to original languageAbout Sergio
🔴Your company is growing. But something isn't fitting.🔴
➧Teams that work... but don't move forward.
➧Projects that drag on for no apparent reason.
➧Decisions made without real visibility of what's happening.
And the most frustrating part: in the organizational chart, everything seems to make sense.
The problem isn't your people. It's how the operation works internally.
🔵I'm Sergio Santana, Operations and Projects Consultant from Valencia.
(Remotely or On-Site, traveling to your company isn't my greatest value, it's what truly makes the difference between seeing and acting).
I have a way of looking at companies that sometimes surprises: I detect in minutes what has been stuck for months.
It's called "Functional Dysfunction": you know what you want to achieve, but you're not clear on how to organize yourself to achieve it.
It's not by chance.
🟢It's high-speed divergent thinking — I see connections and blockages where others only see noise.
➜+25 years managing operations and projects in B2B companies.
➜+1,000 projects led in very diverse sectors, industries, and sizes.
➜Multidisciplinary teams coordinated from strategy to execution.
➜Consistent results: between 15 and 25% improvement in operational profitability.
I don't stay on the surface. I work where the real action happens.
🔵Operational consulting and diagnostics for growing B2B companies:
➜Operations diagnosis: I locate the real blockage, not the apparent one.
➜Concrete action plan: what to change, in what order, and with what resources.
➜Support during implementation: I'm on the ground, not on a slide.
🟢When the operation works as it should, concrete things happen:
➜Management has real visibility to make decisions.
➜Teams know exactly what to do and when.
➜Projects move forward without friction.
No chaos. No constant improvisation. Like a company that supports its own growth.
Spanish
Native or bilingual
English
Conversational
Can work on-site
Valencia (up to 50km), Madrid (up to 50km), Barcelona (up to 50km), Sevilla (up to 50km), Málaga (up to 50km)
Experience
- Mondolimp España higiene integral SLCommercial and Expansion ManagerOctober 2018 - July 2024 (5 years and 9 months)Enlace entre estaciones Valencia Norte y Joaquín Sorolla, Valencia, Spain> Leadership of multidisciplinary teams to achieve sales and expansion objectives.> Analysis of target market data to identify growth opportunities.> Establishment of solid business relationships with clients and suppliers.> Budget supervision and expense control.> Negotiation of commercial contracts and agreements.> Evaluation of competition and market trends.
- Coordination of Teams for the development and execution of projects.
- Financial planning and budgetary management of projects.
- Evaluation of operational effectiveness.
- Identification and mitigation of operational risks.
- Interdepartmental coordination ensuring strategic alignment.
- Mondolimp España higiene integral SLCommercial and Operations AreaMay 2016 - January 2024 (7 years and 8 months)Valencia, CA, VenezuelaCommercial and Operational Management of assigned accounts in the metropolitan area of Valencia.Public procurement expert
- MONDRAGON CORPORATIONULI MANAGERJune 2013 - February 2016 (2 years and 8 months)Valencia, SpainManagement of the Division's accounts in the assigned area. Opening new clients and implementing contracted services.
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Education
- PSPV, Dirección de VentasESIC Business & Marketing School2021PSPV, Dirección de Ventas
- LICENCIADO, CIENCIAS POLITICAS Y SOCIOLOGIAUniversidad Complutense de Madrid1995LICENCIADO, CIENCIAS POLITICAS Y SOCIOLOGIA