Freelancer profile translated to English.
Back to original languageAbout Sergio
Commercial Engineering professional with a Master's in Supply Chain Management and international experience in multinational logistics, trade, and service companies. Specialized in integrating commercial and logistics operations to optimize processes, improve efficiency, and ensure customer satisfaction.
Expert in sales, commercial support, inventory management, logistics coordination, and data analysis applied to export and import.
Solution-oriented towards win-win outcomes, with a skill for identifying business opportunities, designing effective commercial strategies, and strengthening relationships with clients and partners, ensuring sustainable results and commercial growth.
Advanced proficiency in tools such as Salesforce, Qlik Sense, and Excel for opportunity analysis, market segmentation, demand forecasting, and performance evaluation, supporting data-driven decision-making.
English
Native or bilingual
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- CMA CGM Iberia ClusterSales Support OfficerLOGISTICS AND SUPPLY CHAINAugust 2021 - May 2025 (3 years and 9 months)SpainEnd-to-end management of the international maritime services sales cycle, applying optimization criteria for space and operational efficiency to maximize vessel occupancy and improve the performance of export and import operations.Prospecting, analysis, and lead tracking using CRM tools, expanding the commercial portfolio and generating business opportunities aligned with strategic objectives and market needs.Technical-commercial advisory to clients in internationalization processes, analyzing routes, transit times, and cost structures to optimize their competitiveness and logistics efficiency.Coordination with logistics, land transport, port operations, and Head Office teams to ensure the operational execution of complex projects, meeting quality standards, established deadlines, and commercial policies.Preparation of strategic quotes and pricing analysis using Qlik Sense, Salesforce, and advanced Excel, evaluating margins, demand trends, and commercial opportunities for informed decision-making.Implementation of loyalty strategies and proactive incident management, ensuring operational continuity, strengthening customer experience, and contributing to NPS increase and the consolidation of long-term commercial relationships.Participation in continuous improvement initiatives aimed at standardizing and optimizing commercial and operational processes, driving overall departmental efficiency and service quality.
- Corporate Catering Services LtdCatering and Logistics AssistantRESTAURANTS AND FOOD SERVICEMay 2019 - October 2020 (1 year and 5 months)IrelandComprehensive supervision of inventories, supply control, and delivery planning for corporate events of various scales, ensuring operational efficiency and accuracy at each service phase.Logistics coordination between kitchen, warehouse, and service teams, ensuring quality standards, punctuality in deliveries, and an optimal experience for the end customer.Active collaboration in multidisciplinary teams, adhering to strict hygiene, food safety, and service protocols, directly contributing to operational excellence in each event.Support in event planning and execution, managing resources, timelines, and specific client requirements to optimize processes and reduce operational incidents.Development of skills in organization, communication, and problem-solving in high-demand environments, ensuring consistent and high-level results.Implementation of improvements in internal logistics and warehousing procedures, strengthening overall service efficiency and operational continuity.
- La Hacienda San JavierMarketing and Sales ManagerAGRICULTUREJanuary 2016 - March 2019 (3 years and 2 months)Santa Cruz de la Sierra, BoliviaDesign and implementation of marketing strategies for dairy products, aligning commercial objectives with market trends and consumer needs, contributing to strengthening brand presence.Management and expansion of client portfolios, conducting commercial follow-ups, analyzing opportunities, and developing lasting relationships that drive sales growth and customer loyalty.Active participation in trade fairs and industry events, promoting products, establishing strategic contacts, and reinforcing brand positioning in national and international markets.Development of campaigns and promotional materials, coordinating design, production, and distribution to ensure brand consistency and effectiveness in communication with clients and consumers.Monitoring and analysis of marketing action results, identifying areas for improvement, and proposing innovative initiatives to maximize campaign impact.Collaboration with internal and external teams, including sales, logistics, and suppliers, ensuring the correct execution of marketing projects and the achievement of commercial objectives.Implementation of digital and traditional promotion strategies, optimizing product visibility and strengthening brand competitiveness in a dynamic market.
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Education
- Máster en Logistica & Supply ChainUniversitat de Barcelona2021Máster en Logistica
- Curso de Inglés - IELTSICOT College Interactive English Language Test LtdCurso de Inglés - IELTS