About Sergio
Spanish
Native or bilingual
English
Fluent
Italian
Conversational
Experience
- UNIVERSIDAD COMPLUTENSE DE MADRIDHead of Digital CommunicationEDUCATION AND E-LEARNINGJanuary 2021 - February 2024 (3 years and 1 month)Madrid, SpainDefinition and implementation of the university's digital communication strategy with all our stakeholders.- Management and scheduling of content on social media focused on students.- Control and monitoring of annual advertising campaigns to achieve measurable results.- Design of employer branding and internal communication strategies through email marketing.- Digital communication plan and corporate actions focused on the positioning and reputation of the rectoral team.
- BEAgencyContent & Social Media ManagerSOCIAL NETWORKSJanuary 2019 - December 2020 (1 year and 11 months)Madrid, Spain-Planning and implementation of the social media strategy for brands.- Definition of the objectives that each company aims to achieve with its social media actions as precisely as possible.- Monitoring of actions in this area, checking if the planned objectives and return on investment (ROI) are being met.- Benchmarking, study of the latest market trends and the possible digital needs of the brands.- Working together with the Community Managers team, helping them plan their work, giving them the relevant instructions and keeping them updated on all the news.- Analysis and interpretation of data from external and internal sources, especially those from the Community Management strategy.
- CabifyDigital Content ManagerTECHOctober 2016 - December 2018 (2 years and 3 months)Madrid, Spain- Planning of national online content strategy.- Definition and activation of tactical and growth hacking actions to improve digital presence.- Brand analysis, online reputation and crisis management with insights gathering to design business strategy.- Exploration of social trends to identify growth opportunities.- Strategic alliances on social networks with partners, stakeholders and interest groups.- Integration of Paid (Social Media Ads) in the construction of digital strategies.- Lead generation campaigns for sales generation and business volume.- Audience development strategy to increase traffic to corporate sites.- Negotiation and management of external suppliers and agencies for different campaigns.- Reporting: dashboards, definition of metrics and KPIs for all channels.
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Education
- Master in Digital Marketing & Social MediaCICE S.A.2013
Certifications
- Advertising and Public RelationsCommunication Sciences Malaga2012