Freelancer profile translated to English.

Description

The most costly thing is making a mistake.

"I've known Serge for over 15 years, he has always been able to support me in our IT projects, even anticipating my needs, whether for an international group or an SME. We've followed each other, we've built a relationship of trust rarely experienced in the working world. Serge is kind, pedagogical, and friendly."

Industry field of expertise

Languages

English
Native or bilingual
Spanish
Conversational
Portuguese
Conversational

Workplace preferences

Can work on-site

Marseille (up to 50km)

Esteam Consulting
Digital Transformation, Application Project Manager, Electronic Invoicing
CONSULTING AND AUDITS
January 2018 - Today (8 years and 7 months)
Marseille, France
Expertise & Digital Transformation
Electronic Invoicing (RFE) for flows
Finance Logistics Production Marketing Commerce
Engineering & Network
CRM ERP HR AI Applications Data Governance Coaching Training

Management of several projects, even critical ones, in parallel.

Managing resistance and fostering change champions, risk detection and treatment: knowing how to de-escalate tensions, unite technical and functional teams, leverage strengths and optimize areas for improvement.

Support for digital transformation: Proposing Force, Sense of Responsibility, Initiative & sharing for validation and adoption by teams.
Achievement of objectives, respect for budgets and deadlines,

Compliance with standards according to directives and regulations such as QHSE (Quality, Hygiene, Safety, Environment), ISO 2700x, GDPR compliance, the Electronic Invoicing Reform RFE.

Define and manage the change management strategy: communication plan, training plan, and support systems.
Organize and ensure user training. Ensure rigorous monitoring of the effectiveness of training provided, by implementing relevant evaluation tools.

Agility and adaptation to each context, in an evolving or even complex environment, such as multi-legislation, inter- and multi-company flows.
User interviews, writing and reporting (FR & UK), workshop facilitation: according to the roadmap and specifications.

From "build to run", up to operational readiness maintenance (MCO): responsible for Scoping, planning, monitoring, go-live, with project, business, and management teams. From the kick-off meeting, Project and Steering Committee (Coproj & Copil), organization and reporting.
Customer Relationship Management (CRM) Process Optimization Electronic Invoicing ERP Implementation Cybersecurity Governance
CIP Med Club Informatique
Secretary General then Deputy
January 2019 - Today (7 years and 7 months)
Responsible for highlighting our IT decision-makers.

The CIPMed allows us to energize our IT ecosystem, meetings, and themed exchanges between 2 colleges: IT Decision-makers and Service Providers.

Involvement in event organization: IT FIC International Cybersecurity Forum, Networks Forum.