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Serge AmonSA

Serge Amon

Data & CRM Consultant | Web Analytics & Acquisition

€600/day
Lille, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Serge

You have data, but it's not working for you yet.

That's often where I come in: poorly configured tracking, underutilized CRM, campaigns driven by instinct. I bring method and clarity back into this, from diagnosis to execution.

Hybrid profile: data × marketing × tech. I deliver things that are useful, not slides.
  • French

    Native or bilingual

Can work on-site
Lille (up to 50km)

Experience

  • Banque Populaire du Nord
    Web Analyst
    BANKING AND INSURANCE
    February 2019 - Today (7 years and 6 months)
    Marcq-en-Barœul, France
    • Writing & implementation & optimization of the tracking plan
    • User journey analysis & optimization
    • Audience creation for commercial opportunities
    • KPI identification and Dashboard creation for activity monitoring for business units and markets
    • Management of Google and Facebook advertising campaigns
    • A/B testing implementation
    • Skills: Data analytics · Web analyst, Traffic manager, Data Viz
    • **Tools**: Adobe Analytics & Google Analytics & AT-Internet (Piano), Tealium & Google Tag Commander, Kameleoon, Hotjar, Google Ads & Facebook Ads
    Web Analytics Social Media Adobe Campaign Kameleoon Alteryx
  • Banque Populaire du Nord
    CRM Campaign Leader
    BANKING AND INSURANCE
    October 2023 - February 2026 (2 years and 4 months)
    Marcq-en-Barœul, France
    Continuing tasks in Web Analytics and as Traffic Manager.

    • Assisting business units in qualifying their needs (scope, target, content…) and challenging them if necessary to propose the best data marketing solution.
    • Defining and implementing digital marketing actions via the CRM tool to acquire new customers, develop their loyalty, and support them in their daily lives.
    • Optimizing the relevance of commercial solicitations and ultimately increasing CRM Performance.
    • Analyzing and Creating reports for business users and decision-makers.
    • Representing the bank and participating in Group DATA and CRM community workshops.
    • Assisting and training employees to develop their skills (SAS, CRM, SI...)
    • Skills: Data analytics · Customer relationship management (CRM) · Data science · Digital marketing · Project management
    • **Tools**: Alteryx, SAS, Power BI, Looker Studio, Python, Teradata, Adobe Campaign, Adobe Analytics
    Microsoft Power BI Alteryx Google Ads Campaign Adobe Campaign CRM
  • Fives
    Web Developer
    April 2018 - August 2018 (4 months)
    Lille, France
    Development Environment:
    • Development Tools: SCRUM, GIT, BITBUCKET, JIRA
    • Languages and Frameworks: JQUERY, PHP, CAKEPHP, AJAX
    • Databases and data streams: MYSQL, JSON
    JavaScript Database PHP/MySQL XML/JSON Ajax

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Education

  • Master 2, Web Analyst
    Université de Lille
    2019
    Master 2, Web analyste
  • Bachelor's Degree, Mathematics
    Université de Lille
    2017
    Licence, Mathématiques

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