Freelancer profile translated to English.
Back to original languageAbout Serena
I offer administrative, HR management, and remote communication services for companies, businesses, freelancers, associations, and organizations needing occasional or regular support.
With a Master's degree in the Grande École Program from KEDGE Business School and currently working as an HR Assistant, I assist professionals in managing their administrative, HR, and communication tasks.
Administration & Human Resources
- Routine administrative management
- Email processing and follow-up
- Document organization and filing
- Dashboard creation and monitoring
- Employee onboarding and DPAE (Declaration of Employment)
- Leave, absence, sick leave, and medical appointment management
- Health insurance and provident fund file management
- Employment contracts and amendments
- Advance, installment, and wage garnishment management
- Payroll data preparation and follow-up
Light Communication
- Creation of communication materials
- Posters, flyers, and Canva visuals
- Professional PowerPoint presentations
- Formatting of Word and PDF documents
- Social media content management and scheduling
- Creation of price lists and sales materials
Whether your need is occasional or regular, I offer a flexible solution adapted to your business, without the constraints of recruitment.
I have my own pricing structure adapted to each need. Prices possibly displayed on certain matching platforms are not contractual. Only the submitted quote is binding.
For any information requests, quotes, or to receive the details of my services:
📧
I would be delighted to discuss with you to find the solution best suited to your needs.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- SHUNTCommunication ManagerE-COMMERCEDecember 2022 - September 2023 (9 months)Aix-en-Provence, FranceDevelopment of the communication plan (market research, visual identity, choice of channels, and operational implementation)Measurement of the impact of communication campaigns (Google Ads, Meta, Linkedin...)Crisis communication management (handling objections on Google reviews)
- Amanaé FormationCommunication ManagerEDUCATION AND E-LEARNINGSeptember 2022 - December 2022 (3 months)Ajaccio, FranceDevelopment of the communication plan (market research, visual identity, choice of channels, and operational implementation)Measurement of the impact of communication campaigns (Google Ads, Meta, Linkedin...)Crisis communication management (handling objections on Google reviews)
- Crédit Agricole de la CorseMarketing Activities ManagerBANKING AND INSURANCESeptember 2023 - September 2025 (2 years)Ajaccio, FranceConducting market research and decision-support analysesMonthly autonomous project management, from analysis to operational monitoring across various banking sectors (loans, insurance, savings, credit cards...)Cross-functional project management with stakeholders (communication, CRM, DATA, sales teams, legal...)Weekly monitoring of sales performance indicators by sector, branch, and agentPersonalized support for each agent to improve results
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Education
- Master in Management (Grande École Program)Kedge Business School2025Master 2 Programme Grande Ecole
- University Exchange ProgramRenmin University of China2024Echange universitaire